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Fixed term reinvestment
Options for accounts that are about to mature
If you’ve got a fixed term savings account that is about to mature and you would like to reinvest your balance, follow these simple steps.
- Please log in to Internet Banking to provide your instructions. If your maturing account is an ISA, you will need to provide us with your ISA maturity instructions.
- You'll need to provide your maturity instructions at least 5 working days before your maturity date. This will allow us to carry out your request on the day your account matures (this date can be found on your letter).
- Your new interest rate is guaranteed up to your maturity date, if there are 25 days or less until your fixed term account matures.
- If your account matures on a Friday, weekend or bank holiday, you won't see your requested changes in Internet Banking until the next working day.
- We'll send you a Certificate of Investment once your request is complete. This will confirm the term and interest rate on your new account.
Additional options for offline accounts
If you want to reinvest your funds, withdraw your money or close your account, or if your account is due to mature in less than 5 working days, please call us on 0345 603 5042. Lines are open 9am – 6pm Monday to Saturday. Alternatively, you can visit your local branch with proof of identity.
Options for accounts that have already matured
If your fixed-term savings account has already matured and you have not yet reinvested your funds, you can open a new one. You can then transfer your funds from a Standard Saver account. Alternatively, you can renew to an instant access account.
Provide your instructions through Internet Banking by selecting your option under 'more actions' in your account overview.
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