Go paper-free
Amend paper-free preferences for your statements and correspondence.
First time buyer mortgages
We're Britain’s number 1 direct lender for first-time buyers*.
Check out our mortgage deals to help you unlock the door to your new home.
You could lose your home if you don't keep up your mortgage repayments.
*Based on monthly completion values from June to September 2025. Source: CACI Ltd's Mortgage Market Database.
Our products
Mortgages
Find a mortgage deal that best suits your needs. Explore and compare our mortgage rates, or apply for a mortgage, online or in our app.
Savings
Whatever it is you want to save for, our range of savings accounts can help. Find the right account for you.
Investments
Whether you're an experienced investor or starting out, we have an investment product for you.
Current accounts
From everyday banking to bank accounts with added rewards, find what’s right for you.
Credit cards
Check your eligibility before you apply. It takes about 5 minutes and won’t affect your credit score.
Personal loans
Find out how much you could borrow before you apply.
The amount we lend and the rate we offer you will be dependent on your personal circumstances.
Health plan
It's the hassle-free way to put your health first:
- Faster access to private GPs, physiotherapists, and mental health specialists for £7 an appointment.
- Discounts and rewards from top brands tailored to you.
Brought to you in partnership with Vitality.
Car finance
Ready to upgrade your wheels? Discover our car finance options to get you on the road.
This is kind of a big deal. Get up to £2,300 cashback
Earn big when you switch your current account, save and invest with Lloyds.
Terms and conditions apply.
Customer Support
Help and guidance
Looking for help? Use the information and guides from our help and guidance hub to find what you need.
Britain’s biggest digital banking group
We all have dreams, whether they are big or small. Whatever yours might be, when you're ready to take that first step, we're ready when you are.
Based on 21.3 million digital app users (October 2025) across our family of brands (Lloyds, Halifax, Bank of Scotland and MBNA), compared to annual results reported by other UK banking groups between 2024 and 2025.
Banking online
It's simple and safe in our app or on our website.
Independent service quality survey results
Personal current accounts
Published February 2026
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Overall service quality
We asked customers how likely they would be to recommend their personal current account provider to friends and family.
Ranking
The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on the Lloyds Service Quality Information page.
Authorised push payment (APP) scams rankings in 2024
Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account. Information about Lloyds’ performance prior to the introduction of the reimbursement requirement in October 2024 can be found in PSR’s latest APP Scams Performance Report (PDF, 1.13MB) published in February 2026.
