Community Bankers

Community Bankers are here to help our customers who may not have a local branch. They offer banking services and account support.

Your Community Banker will have a dedicated space in a community venue or Banking Hub.

Get help with

Card and PIN services
Managing your account
Help with Internet Banking or our Mobile Banking app
Help with Telephone Banking
Payments and transfers.

Find your nearest community banker

Location	Address	Opening times	Additional information
Location Abingdon	Address The Roysse Room The Guildhall Abbey Close Abingdon OX14 3JD	Opening times Wednesdays weekly 9 - 3.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Alford	Address Alford Hub 15 South Market Place Alford LN13 9DZ	Opening times Wednesdays fortnightly 2 - 4pm	Available dates 13 November 2024 27 November 2024 11 December 2024 08 January 2025 22 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Bellingham	Address Bellingham Town Hall Main Street Bellingham NE48 2AH	Opening times Wednesdays fortnightly 10 - 12pm	Available dates 20 November 2024 04 December 2024 18 December 2024 15 January 2025 29 January 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Bexhill	Address Bexhill Leisure Centre Down Road Bexhill - on - Sea TN39 4HS	Opening times Fridays weekly 9 - 2.45pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Brackley	Address Brackley Town Hall Market Place Brackley NN13 7AB	Opening times Wednesdays weekly 9 - 2.45pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Brightlingsea	Address Brightlingsea Library New Street Brightlingsea Colchester C07 0BZ	Opening times Wednesdays fortnightly 11 - 1pm	Available dates 20 November 2024 04 December 2024 18 December 2024 15 January 2025 29 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Bromyard	Address Halo Leisure Centre Cruxwell Street Bromyard HR7 4EB	Opening times Wednesdays fortnightly 9 - 1pm	Available dates 20 November 2024 04 December 2024 18 December 2024 15 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Budleigh Salterton	Address Public Hall 11 Station Road Budleigh Salterton EX9 6RJ	Opening times Tuesdays fortnightly 9.45 - 11.45am	Available dates 19 November 2024 3 December 2024 17 December 2024 31 December 2024 14 January 2025 28 January 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Burgess Hill	Address Burgess Hill Town Council 96 Church Walk Burgess Hill West Sussex RH15 9AS	Opening times Wednesdays weekly 9 - 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Burry Port	Address Burry Port Memorial Hall Parc-Y-Minos Street Burry Port SA16 0BN	Opening times Wednesdays fortnightly 10 - 12pm	Available dates 20 November 2024 04 December 2024 18 December 2024 15 January 2025 29 January 2025 12 February 2025 26 February 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Caernarfon	Address Llyfrgell Caernarfon Lôn Pafiliwn Caernarfon LL55 1AS	Opening times Thursdays weekly 9.30 – 3.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Caldicot	Address Caldicot Community Hub and Library Woodstock Way Caldicot NP26 5DB	Opening times Tuesdays fortnightly 9 - 4pm	Available dates 19 November 2024 03 December 2024 17 December 2024 31 December 2024 14 January 2025 28 January 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Callington	Address Callington Town Council Town Hall New Road Callington Cornwall PL17 7BD	Opening times Thursdays weekly 9 – 3.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Cardigan	Address Cardigan Castle Green Street Cardigan SA43 1JA	Opening times Wednesdays weekly 9.30 – 4.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Catterick	Address Catterick Community Library Gough Road Catterick Garrison DL9 3EL	Opening times Wednesdays fortnightly 10 - 4pm	Available dates 20 November 2024 04 December 2024 18 December 2024 15 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Cheddar	Address Cheddar Village Hall Church Street Cheddar BS27 3RB	Opening times Wednesdays fortnightly 9 - 3pm	Available dates 13 November 2024 27 November 2024 11 December 2024 08 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Cinderford	Address Former Health Centre Dockham Road Cinderford GL14 2AN	Opening times Thursdays fortnightly 9 - 3.30pm	Available dates 14 November 2024 28 November 2024 12 December 2024 09 January 2025 23 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Cleobury Mortimer	Address Cleobury Country Centre Love Lane Cleobury Mortimer Kidderminster DY14 8PE	Opening times Thursdays fortnightly 9 - 3.30pm To book an appointment at Cleobury Mortimer call 07385 144 336. We'll never ask you for your account details or to move money to another account.	Available dates 14 November 2024 (pre-booked appointment only) 28 November 2024 (pre-booked appointment only) 12 December 2024 (pre-booked appointment only) 9 January 2025 (pre-booked appointment only) Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Clitheroe	Address Trinity Methodist Church & Community Hub Wesleyan Row Parson Lane Clitheroe BB7 2JY	Opening times Wednesdays weekly 9 - 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Combe Martin	Address Combe Martin Community Centre Church Street Ilfracombe EX34 0LQ	Opening times Fridays fortnightly 1 – 3pm	Available dates 22 November 2024 06 December 2024 20 December 2024 03 January 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Cromer, West Street	Address The Merchants' Place 16 Church Street Cromer NR27 9ES	Opening times Tuesdays weekly 9 – 3pm	Additional information Closed Bank Holidays Additional closure dates: 24 December 2024 31 December 2024

Location	Address	Opening times	Additional information
Location Diss	Address The Corn Hall 10 St Nicholas Street Diss IP22 4LB	Opening times Thursdays weekly 9.30 – 3.30pm	Additional information Closed Bank Holidays Additional Closure Dates: 12 December 2024 19 December 2024

Location	Address	Opening times	Additional information
Location Dover	Address Dover Library Dover Gateway 69 – 71 Castle Street Dover CT16 1PD	Opening times Thursdays weekly 10 – 4pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Eckington Sheffield	Address Eckington Civic Centre Market St Eckington Sheffield S21 4JG	Opening times Tuesdays weekly 9.30 - 3.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Farnham	Address Farnham Library Vernon House 28 West Street Farnham GU9 7DR	Opening times Thursdays weekly 9.30 – 3.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Henley-In-Arden	Address Methodist Church Hall High St Henley in Arden Solihull B95 5AU	Opening times Tuesdays fortnightly 9.30 – 11.30am	Available dates 19 November 2024 03 December 2024 17 December 2024 31 December 2024 14 January 2025 28 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Holsworthy	Address Holsworthy Library North Road EX22 6HA	Opening times Mondays fortnightly 2 – 4pm	Available dates 25 November 2024 09 December 2024 23 December 2024 06 January 2025 20 January 2025 03 February 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Holyhead Boston Street	Address Môn CF 61-63 Market Street, Holyhead LL65 1UN	Opening times Wednesdays fortnightly 9 - 3pm To book an appointment at Holyhead Boston St call 07824 082 491. We'll never ask you for your account details or to move money to another account.	Available dates 13 November 2024 (pre-booked appointment only) 27 November 2024 (pre-booked appointment only) 11 December 2024 (pre-booked appointment only) 08 January 2025 (pre-booked appointment only) Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Ilminster	Address Ilminster Parish Hall North Street Ilminster TA19 0DJ	Opening times Thursdays weekly 9 - 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Keighley	Address Keighley Library, North Street, Keighley BD21 3SX	Opening times Tuesdays weekly 9 – 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Keswick	Address Keswick Information Centre Moot Hall Keswick CA12 5JR	Opening times Thursdays fortnightly 10 – 12pm	Available dates 14 November 2024 28 November 2024 12 December 2024 09 January 2025 23 January 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Kidlington	Address Kidlington Parish Council Exeter Hall Oxford Rd Kidlington OX5 1AB	Opening times Wednesdays weekly 9 - 3.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Kingsbridge	Address Kingsbridge Library, Library Court, Ilbert Rd, Kingsbridge, TQ7 1EB	Opening times Wednesdays weekly 9 - 2pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Lakenheath	Address Lakenheath Community Centre & Peace Memorial 98 High St Lakenheath Brandon IP27 9EW	Opening times Tuesdays fortnightly 2 – 4pm	Available dates 12 November 2024 26 November 2024 10 December 2024 24 December 2024 07 January 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Lampeter	Address The Cavo Building 67 Bridge Street SA48 7AB	Opening times Tuesdays weekly 9.30 - 12pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Liphook	Address Liphook Millennium Hall (Centre Green Room) 2-10 Ontario Way Liphook GU30 7DL	Opening times Thursdays weekly 9 - 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Llandovery	Address Neudd Goffa Rhys Prichard Memorial Hall 4 Waterloo St Llandovery SA20 0DS	Opening times Tuesdays fortnightly 2 – 4pm	Available dates 19 November 2024 03 December 2024 17 December 2024 31 December 2024 14 January 2025 28 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Llandrindod Wells	Address The Hive Temple Chambers South Crescent Llandrindod Wells LD1 5DH	Opening times Thursdays fortnightly 9 - 3pm	Available dates 21 November 2024 05 December 2024 19 December 2024 02 January 2025 16 January 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Llantwit Major	Address Llantwit Major Library Boverton Road Llantwit Major CF61 1XZ	Opening times Mondays weekly 10 – 3.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Lynton	Address Lynton Town Hall Council Chamber Room Lee Road Lynton EX35 6BS	Opening times Fridays fortnightly 9 – 11am	Available dates 22 November 2024 06 December 2024 20 December 2024 03 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Lytham	Address Lytham Library Assembly Rooms Dicconson Terrace Lytham FY8 5JY	Opening times Thursdays fortnightly 10 - 2.30pm	Available dates 14 November 2024 28 November 2024 12 December 2024 09 January 2025 23 January 2025 06 February 2025 20 February 2025 13 March 2025 27 March 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Malpas	Address Jubilee Hall High Street Malpas SY14 8NN	Opening times Thursdays weekly 9 - 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Market Rasen	Address The Salvation Army John Street Market Rasen LN8 3HH	Opening times Tuesdays fortnightly 9.30 – 11.30am	Available dates Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Mexborough	Address Mexborough Library John Street Mexborough S64 9HS	Opening times Thursdays weekly 9 – 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Mildenhall	Address Mildenhall Parish Council Jubilee Centre Mildenhall Bury Saint Edmunds IP28 7HG	Opening times Mondays fortnightly 10.30 – 12.30pm	Available dates 11 November 2024 25 November 2024 09 December 2024 23 December 2024 06 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Milford Haven	Address Milford Haven Library 19B Cedar Court Hakin Milford Haven SA73 3LS	Opening times Mondays fortnightly 10 – 12pm	Available dates 11 November 2024 25 November 2024 9 December 2024 23 December 2024 06 January 2025 20 January 2025 03 February 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Moretonhampstead	Address Combe Martin Community Centre Church Street Combe Martin EX34 0LQ	Opening times Tuesdays fortnightly 10 – 12pm	Available dates 12 November 2024 26 November 2024 10 December 2024 24 December 2024 07 January 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Nailsea	Address 65 High Street Nailsea Bristol BS48 1AW	Opening times Fridays weekly 9 - 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Newtown	Address Hafan Yr Afon Car Park Back Lane Newtown SY16 2NH	Opening times Tuesdays weekly 9 – 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location New Mills	Address New Mills Town Hall New Mills High Peak SK22 4AT	Opening times Mondays weekly 9 - 2.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location New Ollerton	Address Lifespring Centre Sherwood Drive New Ollerton NG22 9PP	Opening times Thursdays fortnightly 9 - 3pm	Available dates 14 November 2024 28 November 2024 12 December 2024 09 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location New Romney	Address Romney Marsh Community Hub Rolfe Lane New Romney TN28 8JR	Opening times Tuesdays fortnightly 9 - 3pm	Available dates 19 November 2024 03 December 2024 17 December 2024 31 December 2024 14 January 2025 28 January 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Penrith	Address Eden Rural Foyer Old London Road Penrith Cumbria CA11 8ET	Opening times Wednesdays weekly 9 - 3.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Pontarddulais	Address The Institute Pontarddulais Town Council 45 St Teilo St Pontarddulais Swansea SA4 8SY	Opening times Wednesdays fortnightly 2 – 4pm	Available dates 20 November 2024 04 December 2024 18 December 2024 15 January 2025 29 January 2025 12 February 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Pwllheli	Address Canolfan Felin Fach Penlan Street Pwllheli LL53 5DE	Opening times Mondays fortnightly 9 - 3pm	Available dates 18 November 2024 02 December 2024 16 December 2024 30 December 2024 13 January 2025 27 January 2025 10 February 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Rhymney	Address Rhymney Library Victoria Road Rhymney Llechrhyd NP22 5NU	Opening times Wednesdays fortnightly 10 – 12pm	Available dates 13 November 2024 27 November 2024 11 December 2024 08 January 2025 22 January 2025 05 February 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Rothbury	Address Rothbury Jubilee Hall Thrum Room Bridge Street Rothbury NE65 7SD	Opening times Thursdays fortnightly 9.30 - 1.30pm To book an appointment at Rothbury call 07385 346 761. We'll never ask you for your account details or to move money to another account.	Available dates 14 November 2024 (pre-booked appointment only) 28 November 2024 (pre-booked appointment only) 12 December 2024 (pre-booked appointment only) 09 January 2025 (pre-booked appointment only) 23 January 2025 (pre-booked appointment only) Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Rye	Address The Hub on Rye Hill Peasmarsh Road Rye East Sussex TN31 7SQ	Opening times Wednesdays fortnightly 9 – 11.00am	Available dates 20 November 2024 04 December 2024 18 December 2024 15 January 2025 29 January 2025 12 February 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Selby	Address Selby Community House Portholme Road Selby YO8 4QQ	Opening times Thursdays weekly 9 - 3pm	Additional information Closed Bank Holidays Additional closure dates: 02 January 2025

Location	Address	Opening times	Available dates
Location Settle	Address Community and Business Hub Unit 1 Commercial Courtyard Settle BD24 9RH	Opening times Thursdays fortnightly 10– 12pm	Available dates 21 November 2024 05 December 2024 19 December 2024 02 January 2025 16 January 2025 30 January 2025 13 February 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Shepton Mallet	Address Paul Street Community Centre 26 Paul Street Shepton Mallet Somerset BA4 5LA	Opening times Thursdays weekly 9.30 - 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Shotton	Address Connah’s Quay Library Wepre Drive Connah’s Quay Deeside Flintshire CH5 4HA	Opening times Wednesdays weekly 9 - 3.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location South Molton	Address South Molton Town Council Council Oak Room 125 East St South Molton EX36 3BU	Opening times Wednesdays weekly 9 - 2.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location St Davids	Address St Davids City Council Hall High Street St Davids SA62 6SD	Opening times Thursdays weekly 10 - 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location St Neots	Address St Neots Library Priory Lane St Neots PE19 2BH	Opening times Wednesdays weekly 9.30 – 2pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Tetbury	Address The Old Courthouse 63 Long Street Tetbury GL8 8AA	Opening times Thursdays fortnightly 9.30 – 11.30am	Available dates 21 November 2024 5 December 2024 19 December 2024 02 January 2025 16 January 2025 30 January 2025 13 February 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Thirsk	Address Thirsk Library Meadowfields Chapel St Thirsk YO7 1TH	Opening times Mondays weekly 10 – 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Torrington	Address Castle Hill Buildings South St Great Torrington EX38 8AA	Opening times Mondays fortnightly 10.30 – 12.30pm	Additional information 18 November 2024 02 December 2024 16 December 2024 30 December 2024 13 January 2025 27 January 2025 10 February 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Tumble	Address Tumble Town Hall Heol-Y-Neuad Tumble Carms Wales SA14 6HR	Opening times Fridays weekly 9.30 - 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Upton-Upon-Severn	Address Upton Upon Severn Library School Lane Upton upon Severn Worcester WR8 0LE	Opening times Fridays fortnightly 10 – 12pm	Available dates 15 November 2024 29 November 2024 13 December 2024 27 December 2024 10 January 2025 24 January 2025 07 February 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Wallingford	Address The Corn Exchange Market Place Wallingford OX10 0EG	Opening times Thursdays fortnightly 9 - 3pm	Available dates 14 November 2024 28 November 2024 12 December 2024 09 January 2025 23 January 2025 Closed Bank Holidays

Location	Address	Opening times	Available dates
Location Winscombe	Address Winscombe Community Centre Sandford Road Winscombe BS25 1HP	Opening times Thursdays fortnightly 1 – 3pm	Available dates 21 November 2024 05 December 2024 19 December 2024 02 January 2025 16 January 2025 30 January 2025 Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Wotton-under-Edge	Address The Keepers Wotton Area Community Hub Symn Lane Wotton-under-Edge GL12 7BD	Opening times Thursdays weekly 9.30 - 3pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Ystradgynlais	Address The Welfare Ystradgynlais Brecon Rd Ystradgynlais SA9 1JJ	Opening times Wednesdays weekly 10 – 3.30pm	Additional information Closed Bank Holidays

Location	Address	Opening times	Additional information
Location Saffron Walden	Address Saffron Walden Town Council The Town Hall Market Street Saffron Walden CB10 1HR	Opening times Thursdays weekly 9 – 3pm	Additional information Closed Bank Holidays

Our Community Bankers can help with

Account support expandable section
- Card and PIN – reporting lost and stolen cards or ordering a replacement card or PIN.
- Manage your personal details – we can help you to update your personal details and contact preferences.
- Order a replacement cheque book / credit book.
- View and order statements.
- Close your account.
- Help with Internet Banking and Telephone Banking.
- Payments and transfers – paying someone new, managing a Direct Debit or standing order, or transferring money between your accounts.
More support expandable section
Our Community Bankers can help you if you need support with a life event or have money worries. They can also connect you to one of our specialist telephony teams.

We can also help you find the right support online.
- Register a death
- Appoint someone to manage your affairs
- Adding a third party to your account
- Registering your support needs
- Help with money worries
- Fraud support if you think you've been scammed
- Proving your identity
- Register a complaint

Community Bankers coming soon expandable section
- Barnoldswick
- Beccles
- Blyth
- Brecon
- Burnham-on-Sea
- Chesham
- Chester Road Newquay
- Clay Cross
- Cranbrook
- Crediton
- Dartmouth
- Dewsbury
- Droitwich
- Fakenham
- Formby Liverpool
- Hailsham
- Hertford
- Hitchin
- Holsworthy
- Hornsea
- Kendal
- Kenilworth
- Kettering
- Leighton Buzzard
- Liskeard
- Mablethorpe
- Macclesfield
- March
- Market Drayton
- Market Harborough
- Market Rasen
- Marlborough
- Matlock
- Monmouth
- New Milton
- North Walsham
- Presteigne
- Ross-on-Wye
- Rugeley
- St Ives Cambridge
- Stow-on-the-Wold
- Thame
- Thetford
- Tonypandy
- Uckfield
- Wadebridge
- Warminster
- Watton
- Wisbech
- Witham

Could you do your banking online?

You can do your everyday banking with our Mobile Banking app or Internet Banking. It's simple and safe and available on iOS and Android devices.

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