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Eco home offers
We love rewarding our customers for selecting more sustainable options for their homes. If you’re buying an energy-efficient home or making energy-efficient improvements, we have exciting offers for you.
Get a heat pump on us
Apply for your mortgage deal by 24 November 2025 and we’ll cover the cost of a heat pump and standard installation by Octopus Energy.
To qualify you'll need to:
- be eligible for the government's Boiler Upgrade Scheme, which will contribute £7,500 to the cost of the heat pump. Octopus will check this and claim for you
- apply for and accept your illustration for a new Lloyds mortgage, or if you already have a mortgage with us, accept an illustration to switch to a new deal between 15 October and 24 November 2025
- open or already have a Club Lloyds current account (£5 monthly fee may apply)
- complete on your mortgage or deal switch
- Install the heat pump within 1 year of completing on your mortgage or deal switch.
Your mortgaged property must:
- be located in England
- have a valid EPC rating of C or D registered on the government’s EPC Register
- pass a property suitability assessment for standard installation which Octopus Energy will do.
Applying for additional borrowing only? You won't qualify for this offer, but you could still claim cashback with an Eco Home Reward.
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Lloyds will pay for a standard heat pump installation by Octopus Energy.
Standard installation includes:
- an air source heat pump (Octopus Energy Cosy 6, Cosy 9 or Daikin)
- a compatible hot water cylinder
- necessary radiators for your system and design
- plumbing, pipework and electrical work to Octopus Energy design standards
- asbestos testing, not including removal if needed
- an 8-year product warranty (Cosy) or 5-year warranty (other brands)
- a 5-year labour and workmanship warranty
- a dedicated Octopus Energy support team from quote to installation.
Additional works
- Some homes may need extra work, such as groundworks or asbestos removal to allow for heat pump installation. Octopus Energy will tell you if additional works are required. This could mean that you need to take action to qualify for a standard installation or that you no longer qualify for this offer.
- If you no longer qualify for this offer and you still want to go ahead and self-fund a heat pump installation, we can offer £2,000 cashback as part of the Eco Home Reward.
Installation and suitability:
- Octopus Energy will visit your home to check whether it’s suitable for a heat pump.
- If your property is leasehold or shared ownership, you must get consent from your landlord.
- If your home isn’t suitable the installation won’t go ahead.
- Installation must be completed within 1 year of your mortgage completion date. If the heat pump isn’t installed within this timeframe, you’ll be responsible for covering the full cost of the heat pump and its installation.
Responsibilities and liabilities:
- Lloyds is not responsible for installation or home improvements.
- It’s important that you feel confident the installation is right for your property and your needs.
- We recommend reviewing the details carefully and asking any questions before going ahead.
- You’re responsible for making your own decision whether to go ahead with the installation.
- Octopus Energy is your point of contact for support, maintenance and warranty.
- Energy savings or EPC (Energy Performance Certificate) improvements aren’t guaranteed.
Exclusions
- If Octopus Energy assesses that additional works are needed that fall outside the scope of this offer, such as groundworks or asbestos removal, you’ll need to arrange and pay for these before the installation can go ahead.
- You can’t claim the Eco Home Reward cashback for the heat pump installation under this offer. You also can’t claim the Eco Home Reward cashback for any additional work needed for the installation of the heat pump under this offer. But, if you meet the Eco Home Reward criteria, you may still claim cashback for other qualifying home improvements, such as solar panels or insulation, alongside this offer.
- Certain types of properties such as flats, listed buildings and properties without suitable outdoor space or with incompatible heating systems may not be eligible. Octopus Energy will tell you if your property qualifies.
- This offer is subject to availability and can be changed or withdrawn without notice at any time. If we withdraw the offer, we’ll put a notice on our website.
Data protection and communication
By applying, you consent to Octopus Energy sharing your personal data with Lloyds Banking Group for the purposes of reporting and fulfilling the order. Read more about Octopus Energy's privacy policy.
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What are the benefits of air source heat pumps?
You can find out more from our trusted installation partner Octopus Energy.
Receive up to £2,000 cashback and a free Energy Performance Certificate
With Eco Home Reward, qualifying mortgage customers could receive one of the following rewards.
- £2,000 cashback for installing a heat pump.
- £1,000 cashback for solar panels or a battery.
- £500 cashback for other energy-efficient home improvements. Exclusions apply.
- After you receive your cashback, you can also claim a free Energy Performance Certificate (EPC) for your home.
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To qualify:
- You must have received a mortgage illustration as part of the full mortgage application process after the 31 July 2024.
- Complete an eligible home improvement within one year of completing your Lloyds mortgage, additional borrowing or new deal.
- Be a residential customer only, the offer excludes buy-to-let applications.
- Have a Club Lloyds current account at point of claim. A £5 monthly fee may apply.
- Upload your invoice to your Eco Home Reward and send your claim. This invoice must show the following:
- The name and address where the work was carried out.
- The invoice number and date.
- Description of the home improvement.
- The type of work and the date you completed it.
- The mortgage account number/roll number. This can be found on your mortgage application and in your online banking account.
- Upload your invoice to your Eco Home Reward and send your claim.
- Qualifying mortgage customers can only receive one reward per mortgage product.
- UK wide including Northern Ireland.
Learn about the Eco Home Reward, check eligibility, and upload claim forms through your Eco Home Reward.
To redeem the free Energy Performance Certificate (EPC) offer, you must:
- Receive a successful claim confirmation in your Eco Home journey.
- Schedule an EPC assessment directly with our selected supplier in your Eco Home journey.
You have three months after your claim is successful to book the assessment. You'll also get an extra month for the assessment to happen.
You must complete the EPC assessment on the same property where you claimed your Eco Home Reward.
Other important information
Lloyds isn’t responsible for the improvements carried out by your selected supplier. Lloyds releasing the money to you doesn’t guarantee the quality of work done by the supplier. It’s up to you to make sure you’re happy with any improvements carried out. Lloyds can't guarantee the costs, savings, or affect on your EPC rating. You’re responsible for making your own decision.
You agree Lloyds might contact you with reminders about this Reward and for research purposes.
Lloyds reserves the right to change or withdraw the Reward at any time.
Our cashback offer for new mortgage customers
If you're buying an energy-efficient home, or if you already have an energy-efficient home and you’re switching your mortgage to us from another lender, you could earn £250 cashback.
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To qualify:
- For customers who complete on a qualifying mortgage.
- Maximum loan to value 95%.
- You'll receive cashback upon mortgage completion and can claim it through your conveyancer.
- You need a valid Energy Performance Certificate (EPC) listed on the government EPC register. This certificate must show that your property has an A or B rating.
- If you're looking at new build properties that are still in development, you won't find an EPC rating on the government database. In this case, make sure to ask the builder for a Predicted Energy Assessment (PEA).
- Excludes buy-to-let applications, product transfers or if you’re borrowing more on your current Lloyds mortgage.
- This offer is for customers applying through a mortgage adviser or broker. Direct applications are not included.
Special partner offers for our customers
£100 bill credit on your Octopus account and more
We’ve partnered with Octopus Energy to help reduce the cost of installing a heat pump.
- Get a heat pump on us.
- Or, get up to £2,000 cashback for Eco Home Reward cashback for qualifying mortgage customers through our Eco Home Reward.
- Plus, £100 bill credit on your Octopus account for all Lloyds customers who install a heat pump.
£750 discount for solar panels and batteries
For all Lloyds customers. Plus, get a free consultation and tailored quote with Effective Home.
Offers can be changed or withdrawn at any time. Terms, conditions and exclusions apply.
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