Lloyds Bank Van Insurance is underwritten by a panel of insurers and is arranged and administered by BISL Limited. When getting a quote online you’ll be taken to BISL Limited’s online site with a new privacy and cookie policy.

Already had a quote?

To retrieve your van insurance quote, you’ll need your quote reference, surname and date of birth.

Retrieve your quote Retrieve your van insurance quote.

Get a new cover quote

If you know the type of van insurance you’d like, complete our online form to get a quote.

Get your quote Get a van insurance quote.

Existing customer?

If you’ve already got a van insurance policy with us, access information and support from the customer hub.

Customer hub More information for existing customers.

9 out of 10 customers would be likely to recommend Lloyds Bank Van Insurance.

Based on a survey of new Lloyds Bank Van Insurance customers between 01 March 2024 and 31 August 2024, 437 of 472 customers scored us 7 out of 10, therefore 93% (9 out of 10) are likely to recommend us to a friend or family member.

What our customers have to say

"Easy, straightforward, and uncomplicated."

"Stress-free and easy to use. By far the easier insurance purchase I've made in a few years."

"The easiest website for insurance I've used. Great service and much cheaper than my other company."

Why choose Lloyds Bank Van Insurance?

We understand that your van is vital to your everyday life. Whether you use it for business or pleasure, we’ve got you covered: 

  • 24/7 Emergency claims helpline; through UK-based call centres.
  • A wide range of optional extras such as Tools and Van Contents Cover up to £7,500 and Motor Legal Protection on all policies.
  • As an existing customer, you can use the My Account to amend your policy or view your policy documents.

Terms, conditions and exclusions apply to all benefits. Refer to the relevant Insurance Product Information Document for details.

Compare our cover levels

Standard extras

Comprehensive

Third Party, Fire & Theft

Third Party

Standard extras

Liability to others

Comprehensive

  • Yes

Third Party, Fire & Theft

  • Yes

Third Party

  • Yes

Standard extras

Damage to the car

Comprehensive

  • Yes

Third Party, Fire & Theft

Not covered

Third Party

Not covered

Standard extras

Fire and theft

Comprehensive

  • Yes

Third Party, Fire & Theft

  • Yes

Third Party

Not covered

Standard extras

Glass damage

Comprehensive

  • Yes

Third Party, Fire & Theft

Not covered

Third Party

Not covered

Standard extras

Personal belongings

Comprehensive

  • Yes

Third Party, Fire & Theft

Not covered

Third Party

Not covered

Standard extras

Medical expenses

Comprehensive

  • Yes

Third Party, Fire & Theft

Not covered

Third Party

Not covered

Standard extras

Personal accidental benefits

Comprehensive

  • Yes

Third Party, Fire & Theft

Not covered

Third Party

Not covered

Standard extras

Replacement locks

Comprehensive

  • Yes

Third Party, Fire & Theft

Not covered

Third Party

Not covered

Standard extras

Driving abroad

Comprehensive

  • Yes

Third Party, Fire & Theft

  • Yes

Third Party

  • Yes

Standard extras

No claims discount

Comprehensive

  • Yes

Third Party, Fire & Theft

  • Yes

Third Party

  • Yes

Standard extras

General policy exclusions and conditions

Comprehensive

  • Yes

Third Party, Fire & Theft

  • Yes

Third Party

  • Yes

Get peace of mind with optional extras

You can upgrade your van insurance policy with our range of extra cover options including:

 

Find out more about optional extras

 

Terms, conditions and exclusions


Please note that terms, conditions and exclusions apply to all van insurance benefits. Normal Excess applied and No Claims Discount may also be affected. For more information please refer to the relevant Insurance Product Information Document:

 

Comprehensive (PDF, 209KB)
Third Party Fire and Theft (PDF, 210KB)
Third Party (PDF 5.5MB).

Get a new cover quote

If you know the type of van insurance you’d like, complete our online form to get a quote.

Get your quote Get your van insurance quote.

Already got a quote?

To retrieve your van insurance quote, you’ll need your quote reference, surname and date of birth.

Retrieve your quote Retrieve your van insurance quote.

Need to contact us?

If you’ve got questions we haven’t answered online, or you need help with your quote, contact us.

Contact options Van help and guidance.

Existing van insurance customers

My Account

Existing customers can log on to My Account to:

  • access your policy online 24/7
  • view, download or print your policy documents
  • change your payment details
  • make a payment
  • change your policy details.

Log on to My Account

Register for My Account

Person sat looking at a laptop.

92% of our customers have set up online servicing to view their policy information and make policy changes such as amending vehicle.

Based on a total number of Lloyds Bank Car and Van Insurance customers as at 19th Sept 2024 who had set up “My Account” online servicing (except for changes to Add Ons, excesses or change of main driver / registered keeper).

Time to renew?

We’ll contact you with a renewal quote 28 days before your current policy expires. You can accept this or cancel your policy using My Account.

Log on to My Account

Or, to manage your renewal over the phone, call: 0344 209 0476
Speak to an adviser Mon-Fri 8am-8pm, Sat 8am-6pm, or Sun and bank holidays 10am-4pm.

Making a claim

If you need to make a van insurance claim, we’ll aim to get you back on the road as soon as possible.

Find contact details and other useful information at our help and guidance page.

Van insurance help and guidance

Ukraine crisis

If you are using your vehicle in the UK to support the humanitarian crisis unfolding in Ukraine and have Lloyds Bank Van Insurance cover, you do not need to tell us about your change in circumstance or amend your policy. You’ll continue to be covered by your existing policy.

See FAQs on volunteer driving

Frequently asked questions

  • Yes, please get in touch as soon as possible if you’re struggling to manage your regular policy payments. We’re here to help.

    Call: 0344 871 2358
    Speak to a representative Mon-Fri 8am-8pm, Sat 8am-6pm, or 10am-4pm on Sun and bank holidays.

    We understand that many things can lead to financial difficulty. Our representatives can discuss your individual circumstances and find a way to help, which may include:

    • A short-term payment holiday.
    • Moving your payment dates.
    • Agreeing partial payments.
    • Don’t wait until you miss a payment to speak to us, as we can help ahead of time.

    We ask that you don’t cancel your payments or Direct Debits as your policy could be cancelled as a result, leaving you uninsured.

  • If you need to make a claim, we have a dedicated team ready to help you. A claims consultant will work closely with you and keep you up to date on the progress of your claim.

    For van insurance claims, call - 0344 209 0477
    For windscreen repairs, call - 0330 018 7503 or book online
    For Keycare Cover, call - 0345 303 4002
    We’re available to take your call 24 hours a day, 7 days a week.
    Calls may be monitored and recorded for training and monitoring purposes.

  • When providing proof for your no claim discount, we accept the following:

    a renewal invitation from your previous insurer stating the expiry date of the policy (See an example insurer's letter (PDF, 191KB) or for the self-service centre), or

    a no claim discount letter from your previous insurer confirming the expiry or cancellation date of the policy (see an example renewal letter (PDF, 209KB)).

    Please post your no claim discount proof documents to:

    Lloyds Bank Van Insurance
    Insurance servicing
    Unit 25, Tresham Road
    Orton Southgate
    Peterborough
    PE2 6BU

    Or email them to lloydsbankcarinsurance@insurance-system.co.uk

    To avoid the cost of your policy increasing or being cancelled, please send in your proof of no claims discount within 21 days of your policy start date.

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