Common scams you need to avoid

Buying online scams

Make sure you know the methods fraudsters use to draw you into a sale.

Buy online safely

Social media scams

Watch out for dodgy sales on fake social media accounts.

Stay safe on social media social media scams

Scam emails and texts

Fraudsters send emails and texts with fake links to try to steal your details.

Avoid scam messages

Money mules

Criminals want access to your accounts to help them launder their money.

Don’t become a money mule

Holiday scams

Don’t get scorched by fake offers.

Avoid holiday scams

Scam calls

If fraudsters steal your details, they can use them to win your trust on a call.

Stay clear of scam calls

Latest scams

Fraudsters are always looking for ways to try to steal your details and money. Be aware of the steps you can take to stay safe. 

Go to the latest scams

Watch our video on protecting yourself from fraud

Fraud expert, Dr Elisabeth Carter, explains how fraudsters manipulate people to steal their money.

Other scams to watch out for

How to protect yourself from fraud

Protect your devices

We explain why you need to keep your devices safe and how to do it.

Learn about device safety

Protect your passwords

Fraudsters may try to guess your passwords to get into your online accounts.

How to create strong passwords

Protect your identity

If a fraudster steals your personal and banking details, they can use your identity.

How to keep your identity safe

Card safety

Do you know how to protect your bank card when using it online or out and about?

Protect your card

How we protect you

We use a whole range of methods to protect you from fraud.

How we fight fraud

Authorised Push Payment scams

We can help you keep your money safe from fraudsters.

APP scams and refunds

Further support and how to report fraud

Action Fraud

Contact Action Fraud to report a crime or to get general advice.

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Register with CIFAS

CIFAS can prevent fraudsters from using your name to apply for products or services.

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Have you been scammed?

Contact us right away if you think you've been scammed. We can then guide you on what to do next.

Contact us now

Still need help?

Find out more about our products and services as well as how to get in touch with us in our help and guidance hub. 

Help and guidance

Still need help?

Find out more about our products and services as well as how to get in touch with us in our help and guidance hub. 

Help and guidance