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If a fraudster gets your details, they can call to pretend to be someone you trust.
We explain how to protect yourself from a scam call.
This kind of call is like the one weāve just described, but this time, a fraudster pretends to be a well-known company.
Usually, they want you to download some software.
This is a scam to take control of your computer or device. Hang up to stay in control.
Fraudsters may call to claim to be your bank to ask you for a passcode or activation code so they can use your account.
Sometimes, weāll send you a code to confirm itās you using or setting up an account.
If anyone calls to ask for this code, hang up, itās a scam.
Learn more about passcodes scams.