Before freezing weather
Stay informed
Keep an eye on the latest weather forecasts. Add your postcode to the live Met Office weather feed.
Draw up a winterproof plan
Repairs to burst pipes may not be covered by your insurer, but the damage they cause usually is. The easiest way to winterproof your home and avoid pipe damage is simply to keep it warm. To do that, you need a working heating system and a home that’s well insulated.
Tips for around the house
- Get your boiler, central heating and gas fires checked and serviced every year.
- Ensure your loft and pipes are well insulated and ventilated.
- Use draft excluders and weather stripping on doors and windows.
- Do you have an open fire? If you do, then have your chimney swept regularly.
- Wrap up to keep everyone cosy and warm.
Tips for around the garden
- Check outside lights are working.
- Make sure doors and gates are secure.
- Check your roof for broken or loose tiles, and for cracks in chimney pots and pointing.
- Keep gutters and drainpipes clear of leaves and debris.
- Insulate outside taps so they don’t freeze or burst.
- If you know bad weather is on its way, make sure garden furniture is secured.
- Help wildlife by setting up safe havens – even a stack of logs could provide welcome shelter.
- Set up bird boxes, baths and feeders for your feathered friends.
If you’re going to be away from home
- Leave your central heating on low where possible.
- Ask someone you trust to check on your house occasionally.
- If you’re going to be away from home for longer than the agreed time, you must tell your insurer.
Things you may find helpful to have
- A torch and batteries, candles and matches, tinned food, warm clothing and blankets.
- Contact details for local plumbers, heating engineers and electricians, plus companies like your insurer, utility provider and vehicle breakdown service.
- Important information, like your home insurance policy number.
- Have salt and/or grit and a shovel on standby.
- Put your policy's claims line number in your mobile, so it's with you at all times. Visit our Contact us page to find the right number.