View where payments were made

You can do this online

  • View where a chip and PIN or contactless purchase was made.
  • There might also be a map showing where the payment was made.
  • It can be really useful to check this if you don’t recognise a payment.
App screen showing, pointing location with address in map.

Steps to take

We’ll guide you through it.

    1. Log on and select the account you want to view. If you’re using our Mobile Banking app, tap on the three dot menu. 
    2. Select the payment you want to check.
    3. Now you can see the payment details and location.

Getting started in our app

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Staying safe online

We use up-to-date security systems to help you keep your money safe when you bank online.

How we protect you

App notifications

Opt in to notifications about payments, weekly spend summaries or updates as you use your card.

More about app notifications

Go paper-free

Change paper-free preferences for your statements and correspondence.

Manage your paper options

Further help with statements

Download your statements, see pending transactions or check where a payment was made.

Read our guides

Further help with statements

Download your statements, see pending transactions or check where a payment was made.

Read our guides