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Basic Account
A Lloyds Basic Account may be available if you don’t meet the conditions for one of our other current accounts. This might be because you’re bankrupt, in financial difficulty, or if we’re not able to obtain information about your credit history.
Switching to us is now faster and more convenient with the Current Account Switch Service. Find out more about the benefits of switching to us.
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Switching with us
We can move your current account to a Lloyds Bank Basic Account in just seven working days. Your standing orders and Direct Debits will be automatically transferred to your new account. All you have to do is let us know the date you want to be switched and provide details of the account you want to switch from.
Current accounts and services are offered subject to your status. They are available only to personal customers who are aged over 18, are resident in the UK, and are either an EU national or have permission to stay in the UK for at least 12 months.
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Current Account Switch Guarantee
We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee.
The service is free to use and you can choose and agree your switch date with us.
We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
If you have money in your old account, we will transfer it to your new account on your switch date.
We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
If there are any issues in making the switch, we will contact you before your switch date.
If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.
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- Personal banking terms and conditions & Banking charges guide opens in a new tab (pdf, 314.6 KB)
- Bank Account welcome pack opens in a new tab (pdf, 505.9 KB)
Open a Lloyds current account today
You cannot apply for a Basic Account directly
You will need to start the application process for a current account with us, and we will try to obtain information about your credit history. This will allow us to show you if the Basic Account is an option for you.
To apply, you need to be aged 18 or older and live in the UK. If you are not an existing Lloyds Bank customer you may need to provide proof of identity.
Are you in financial difficulty?
We have put together some guidance to help you deal with financial difficulties. Topics include how to manage debt and the help available to you.
If you are an existing customer who has become insolvent (e.g. bankrupt or have entered into a voluntary agreement to prevent being declared bankrupt), please give us a call.
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Current account support
Learn how to get the most out of your Lloyds Bank current account with our support pages.
We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.
Account opening is subject to our assessment of your circumstances. You must be 18 or over to apply.