Easy ordering in our app or Internet Banking

  • Free next working day delivery to your home or a branch, if you order by 3pm.
  • Choose from a wide range of currencies, including euros and U.S. dollars.
  • Receive preferential rates with a Club Lloyds, Platinum or Silver account.

Delivery timescales and cut-off times

You need Internet Banking access and a Lloyds current or savings account.

Steps to take

We’ll guide you through it.

  • 1. Log on, select the More menu followed by Travel. Then choose Order travel money.

    2. Select the currency you'd like to buy. Then enter the amount you want.

    3. Review your quote. If you're happy, choose Select delivery.

    4. Select your delivery option. We can send your order to your home address, or to most of our branches.

    5. Choose your payment option on the payment details page.

    6. Confirm you’ve read the terms and conditions. Then select Confirm order.

    7. Once completed, you'll see a success message with your order reference number. Your order will then be ready for you, as explained here.

  • 1.Log on and select more actions followed by Account Information and Benefits.

    2.Scroll down and select Travel, then Order travel money.

    3.Select the currency you'd like to buy. Then enter the amount you want.

    4.Review your quote. If you're happy, select delivery type.

    5.Choose your delivery option. We can send your order to your home address, or to most of our branches.

    6.Select your payment option on the payment details page. 

    7.Confirm you’ve read the terms and conditions. Then select Confirm order.

    8.Once completed, you'll see a success message. Your order will then be ready for you, as explained here.

Getting started online

Let’s look at the details

  • The minimum amount you can order is £200 and the maximum is £3,000. You can make multiple orders, up to the value of £7,500 in a single day.

    We'll provide your order in whatever denominations are available. For example, if you order $500, you may receive this in any combination of notes.

  • We can deliver your travel money to any home address on your account in the British mainland or Northern Ireland. If you live in Scotland, Northern Ireland or a remote area, delivery may take longer.

    We use Royal Mail Special Delivery. The delivery needs a signature. Royal Mail’s Special Delivery conditions apply. 

    You can also have your order delivered to most of our branches.

    You can't collect travel money or sell it back at a branch without a counter service.

  • Delivery timescales

    Order time

    Delivery timescale

    Order time

    Monday to Thursday before 3pm

    Delivery timescale

    By 1pm on the next working day*

    Order time

    Friday before 3pm

    Delivery timescale

    Monday by 1pm*

    Order time

    Saturday or Sunday

    Delivery timescale

    Tuesday by 1pm

    *Working days are Monday to Friday, not including Public Holidays. If you place an order on or just before a bank holiday, we’ll confirm your delivery date online.

    If you live in Scotland, Northern Ireland or a remote area, delivery may take longer.

    Your order will be ready to collect from branch after 1pm. We’ll keep your order for 10 working days. After that date, we'll cancel it. 

  • We don’t charge commission and there are no fees. Deliveries to your home address or a Lloyds branch are free.

  • You can take leftover travel money to one of our branches with a counter service. We’ll buy currencies back from you based on the exchange rate on that day. This rate may have changed since you bought your travel money. If the amount is too low, we won't be able to buy it back. 

    We may not be able to buy back some currencies. We may stop buying back certain foreign currency bank notes at any time and without notice.

  • You can’t change or cancel your order once you’ve confirmed it. You can exchange your money back to Pounds Sterling (GBP) at one of our branches with a counter service once you’ve received it.

    We keep orders sent to a branch for 10 working days. After that date, we'll cancel your order.

    We refund cancelled, uncollected and returned orders at the buy-back exchange rate of the day we process them and credit your account. This means you'll usually receive back less than you originally paid.

You may also like

World Elite Mastercard

Earn cashback on eligible card purchases plus additional travel benefits. A monthly fee applies.

World Elite Mastercard

International payments

It’s simple and secure to send or receive money outside the UK or in a foreign currency.

About International payments

Current accounts

Switching or upgrading? We’ve got accounts with great benefits to accounts with no monthly fee.

Find a current account

Travel services

Make sure you’re ready for your trip. We also have help if you need it when you’re overseas.

Other travel services

Travel services

Make sure you’re ready for your trip. We also have help if you need it when you’re overseas.

Other travel services