Go paper-free
Amend paper-free preferences for your statements and correspondence.
Service |
Charge |
---|---|
Service Stopped cheque |
Charge No fee |
Service Returned cheque - if a cheque you pay into your account is returned to us unpaid by another bank or branch |
Charge Free |
Service Statements - we will send you regular account statements free of charge. |
Charge Free |
Service Duplicate statements |
Charge Free |
Service CHAPS payment - same day transfer to accounts held at any other bank. |
Charge £25 |
Service Banker's draft - banker’s draft/cheque |
Charge No fee |
We’ll be happy to respond when you ask us for help with managing your day-to-day banking – at no charge. But if we have to spend a significant amount time on a specific area, then like professional advisers, we may charge a fee. If this seems likely, we will agree it with you before you are committed. This information is correct as at November 2001.
Calls may be monitored or recorded to help us improve our quality of service.
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