Change your name or title

You can do this in our app

  • Our iOS app is the simplest way to change your name or title.
  • It can be done in just a few short steps.
  • To change your name, you just need either your driving licence, or EU or UK Passport

We're still rolling out this service, so it isn't available through Android yet. See our guides on how to change your name.

Steps to take

We’ll guide you through it.

    1. From the home screen, select the profile and settings icon in the right-hand corner
    2. Next to the name and title select Edit
    3. Select what you would like to change, and tap Continue
    4. Select the ID you would like to use, then read and agree to use biometrics 
    5. Enter your new details and select Continue 
    6. Confirm the checklist and select Ready to take a photo of your ID 
    7. Read the instructions for the selfie and select Ready to take my photo, which will then be verified 
    8. Confirm your changes and enter your password 
    9. That’s it, your details have been updated. 

Getting started in our app

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If you're registered for Online Banking, the fastest way to get in touch is by messaging us securely online.

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If you don't bank online

  • To change your name in branch, you’ll need to complete and print the relevant form first. Log on or register for Internet Banking.

    From the menu at the top of the page, select Your profile, Change your contact details, and then Change name.

    We’ll need both your old and new signatures, along with original or certified copies of some documents, depending on the reason for your name change. Please bring the right evidence with you so that we can help.

    Once you’ve got your completed form and documents, visit us in branch.

  • Before you write to us, you’ll need to complete and print the relevant form first. Log on or register for Internet Banking.

    From the menu at the top of the page, select Your profile, Change your contact details, and then Change name.

    Once you have completed your documents, please write to us at: 

    Lloyds Bank, Box 1, BX1 1LT

    As we need original or certified copies of your documents, we recommend sending everything recorded delivery. Once we’ve processed your name change, we’ll return any original documents to you. If you need any certified documents returning you must request this.

  • After a divorce

    To change your name after a divorce, you’ll need your:

    • Divorce papers or decree absolute.
    • Marriage certificate.

    You’ll also need one of the following:

    • Deed Poll (not available in Scotland).
    • Your birth certificate.
    • A copy of the entry in the Register of Corrections (Scotland only).

    For any other reason

    To change your name for any other reason, you’ll need one of the following:

    • Deed Poll (not available in Scotland).
    • Your marriage certificate or your civil partnership registration document.
    • A Statutory Declaration.
    • Your adoption certificate.
    • A copy of the entry in the Registry of Corrections (Scotland only).
    • An amended birth certificate issued by the Registrar General, Edinburgh (Scotland only).

Let’s look at the details

  • When you contact us, we’ll update your name on all your Lloyds Banking Group accounts, including those issued by Halifax, Bank of Scotland, MBNA and Lloyds Bank Private Banking.

  • Are you also a Lloyds Bank Insurance or Lloyds Bank Private Banking customer? Don't worry, we will let them know you have changed your name.

    Not all insurance policies sold by Lloyds Bank are managed by us. This means we won't update your name on them. Please check your policy for contact details to change your name. It could affect your policy if you don’t.

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Update your personal details, manage app notifications or activate Everyday Offers.

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