Having trouble paying your mortgage?

If you're having trouble paying your mortgage, please get in touch.

The sooner you let us know, the quicker we can help.

Get online support with your mortgage

Simply answer a few questions and we’ll give you a range of payment options designed just for you.

Get support now

Already missed a payment?

If you’ve already missed a payment, please call us.

Worried about your future payments?

If you’re worried about future payments, please call us.

Dealing with financial difficulty

We've put together some guides to help you manage your money and understand the support available to you.

Help with money worries

You could lose your home if you don’t keep up your mortgage repayments

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Mortgage help and guidance

Use our help hub to discover everything you need to know about mortgages.

Find help and guidance

Message us online

Get answers to your everyday banking questions. Log on to our app or Internet Banking to get in touch.

How to message us

Understanding credit

It’s useful to have a basic understanding of how credit works.

Understanding credit

Support for mortgage customers

We understand you might be worried about the rising costs of living - we’re here to help. To support you through this difficult time, we’ve introduced options that could help you stay on top of your mortgage payments.

Mortgage support

Support for mortgage customers

We understand you might be worried about the rising costs of living - we’re here to help. To support you through this difficult time, we’ve introduced options that could help you stay on top of your mortgage payments.

Mortgage support