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Being a member is free. To keep enjoying 360 you will need to continue meeting the following criteria:
We’re always looking for better ways to help and support our customers. That's why we’ve created Lloyds 360. It's for customers who we think might benefit most from the services we offer, and who meet the eligibility requirements. As a Lloyds 360 member you can expect to receive access to a dedicated Lloyds 360 servicing team (including free financial coaching) and (subject to status) exclusive features, benefits and ‘member’ offers across our range of products.
Lloyds 360 is a premier banking experience we’re introducing to customers who:
We will review your eligibility and if you no longer meet the eligibility requirements, we'll be in touch to let you know what steps you can take to keep Lloyds 360.
In the future, Lloyds 360 will be available for all eligible Lloyds customers, although the eligibility criteria may change.
Yes, your eligible deposits are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: Lloyds or Lloyds Bank, Mayfair Private Banking, Lloyds Bank Private Banking, MBNA, Scottish Widows Bank and Lloyds 360. You have a single £85,000 limit across these trading names of Lloyds Bank plc.
If we haven’t answered your questions here, or you want to speak to us about why you’ve been included in Lloyds 360 and what this means for you, you can call us on 03458 780 036. Lines are open from 8am – 8pm, seven days a week. Our Financial Coaches are available from 9am – 7pm Monday to Friday and 9am – 1pm Saturday. You can book an appointment in the Mobile Banking app. Calls and online sessions may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, seven days a week.
For more information on how we use your personal data and the rights you have on your personal data, please visit our Privacy Notice.
Please note that individual products have their own terms and conditions and eligibility criteria.
This information is correct as of September 2024 and is relevant to Lloyds Bank products and services only.