Add your ID

You can do this in our app

Our app is the simplest way to prove who you are
You won't need to visit a branch or post any documents to us.

Mobile Banking app guide expandable section
Download the Lloyds Bank app

Register for Internet Banking

Receive your activation code in the post and input it in the app.

Log on to the app.

Select More and then Confirm your ID from within the Manage Account section of your new account.

Take a picture of your passport and a selfie using our app.

We'll check the pictures you've sent us and email confirmation to you within the next 24 hours.

Getting started in our app

Let’s look at the details

How to register for Internet Banking

1. Download and start registering expandable section
Download the Lloyds Bank app.

To start registering for Internet Banking, select Create log-on details.

Input the requested details.
2. Enter account details expandable section
Select current/savings and type in your Smart Start sort code and account number.
3. Create details expandable section
Create secure logon details.
4. Internet Banking agreement expandable section
Read our Internet Banking agreement, if you are happy to continue select Agree.
5. Activation code expandable section
Your parent or guardian will receive an activation code.

When you receive your code, log on to Internet Banking and enter the activation code.
6. Log on expandable section
Enter the requested randomly selected three characters from your memorable information.

Select Continue to see your security setting options.
7. Complete registration expandable section
Choose how quickly you would like our app to log you off after you have stopped using it.

Select:

Turn on Face ID or Touch ID to log on securely to Internet Banking with just a glance at your camera.

Keep using memorable information to continue entering three characters from your memorable information to log on

Select Ask me later, and we’ll ask you to continue using memorable information.

Now you can use the app to check your savings, spending, pay with cheques, and view card details.

How to prove who you are

1. Log on expandable section
Open your Lloyds Bank app, then log on and select More from within the Smart Spending section of the app.
2. Confirm your ID expandable section
Select Confirm your ID from within the Manage Account section of your Spending Account.
3. Take a picture of your passport expandable section
Confirm that you have a UK/EU passport with you now.

Take a picture of your passport following the guidance provided on our app.
4. Send a selfie expandable section
Take a selfie by following the guidance provided on our app.
5. Complete expandable section
You’ve completed the process. Once we’ve checked your pictures, we’ll send you confirmation by email.

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