Add your ID

You can do this in our app

  • Our app is the simplest way to prove who you are
  • You won't need to visit a branch or post any documents to us.

Steps to take

We’ll guide you through it.

    1. Download the Lloyds Bank app
    2. Register for Internet Banking
    3. Receive your activation code in the post and input it in the app.
    4. Log on to the app.
    5. Select More and then Confirm your ID from within the Manage Account section of your new account.
    6. Take a picture of your passport and a selfie using our app.
    7. We'll check the pictures you've sent us and email confirmation to you within the next 24 hours.

Getting started in our app

Mobile Banking app

Join our 9 million app users.

  • Simple and secure logon.
  • Set up handy notifications.
  • Message us online.

Continue to app

Need help?


If you're registered for Online Banking, the fastest way to get in touch is by messaging us securely online.

Message us

Our virtual assistant can easily answer most questions. If it can’t help, we'll pass you onto someone who can.

How to message us

Let’s look at the details

How to register for Internet Banking

How to prove who you are

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Smart Start

A banking and savings account for 11-15 year olds with no monthly fees or charges. The parents or guardians of the account must have a Club Lloyds current account.

How to apply

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Smart Start

A banking and savings account for 11-15 year olds with no monthly fees or charges. The parents or guardians of the account must have a Club Lloyds current account.

How to apply