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Change who can access your accounts
Adding someone to your account means they can:
- Make payments on your behalf.
- Talk to us about a transaction.
- Apply for new products for your business.
- Access Online for Business.
Another way to change access
Make a Change
Use our online form to change your signing instructions.*
*Signing instructions tell us how many people are needed to approve changes to your business accounts.
Frequently asked questions
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You can give people full or limited access to your business accountsmandata variation form Full signatory
Limited signatory
Full signatory
Make payments
Limited signatory
Full signatory
Talk to us about your business account
Limited signatory
Full signatory
Access Online for Business
Limited signatory
Full signatory
Apply for products, such as a loan, overdraft or savings account
Limited signatory
Full signatory
Authorise changes, such as updating your address
Limited signatory
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They tell us how many people are needed to approve changes to your business account.
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How can I find out who needs to approve? How can I find out who needs to approve? expandable section
Your approvers are the people listed as signatories on your account.
You can ask someone in your business who is listed, or get in touch with us and we can share details.
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You may be in the situation where signatories on your account can no longer approve changes. For example, they may have left your business. In cases like this, the form will give you the option to complete and upload a board resolution. Feel free to save your progress at this point and come back later.
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All approvers should be able to review and approve changes online. They only need an email address and UK mobile number. If they’re having trouble reviewing the request, please get in touch. One of our team will be able to help.
Lines are open Monday to Friday, 7am to 8pm and Saturday 9am to 2pm, excluding bank holidays.
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It’s quick and easy to request changes once you’ve registered for Online for Business.
If you don’t have access, and you need to add people to or remove people from your business accounts, please fill out and print the relevant form below. Then sign it, collect signatures from anyone who needs to approve the changes, and email or post the form to us.
If you have a dedicated Relationship Manager, complete this form:
Mandate variation form (PDF, 251KB)
In addition to the mandate variation form, the following forms need to be completed:
- for any new people you’re adding to the business accounts – Your key people (PDF, 203KB)
- if you’re adding more than four people – Appendix (PDF, 285KB)
If you don’t have a dedicated Relationship Manager, complete this form:
Mandate variation form (PDF, 280KB)
In addition to the mandate variation form, the following forms need to be completed:
- for any new people you’re adding to the business accounts – Your key people (PDF, 203KB)
- if you’re adding more than four people – Appendix (PDF, 285KB)