Change your business address
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Manage your Invoice Finance facility
To help you make the most of your Invoice Finance facility quickly and easily, you’ll find useful information here.
Invoice Finance Online
Access your online portal for the management of your Invoice Discounting facility.
Key features and benefits
- Access your facility from your desktop or mobile device*.
- Upload schedules and receive payment the same day (subject to cut off times).
- View your balances, available funds and disapprovals, which are updated during business hours once we’ve completed our checks.
- Request payments, including Faster Payments.
- Manage your Invoice Discounting facilities online
- View and download your monthly statement.
Please be aware that Sterling, Euro or US Dollar payment requests should be submitted by 3pm Monday-Friday (excluding Bank Holidays). Any requests submitted after this time will be processed the next working day, but your available funds will be updated when the payment is requested. For other currencies, please see our FAQs, below.
*There may be short periods when the site will be closed for routine maintenance. Wherever possible we will give advance notice of any periods of unavailability on the site.
Making changes to your facility
To make changes to your Invoice Discounting facility, such as increasing your funding amount, please contact your Client Manager,
If you need a reminder of your Clients Manager’s details, call us on 0800 169 4356 and select option 2.
We’re available from 9am to 5pm, Monday to Friday, except public holidays.
Getting Started with Invoice Finance Online
Invoice Finance Online: Quick tour
- Training Setup: We'll contact you to arrange one-to-one training and provide login details.
- Welcome Pack: Includes your Client Number, User ID, and contact information for your support team.
- Trust Account: A new account for your customers to pay into with real-time visibility.
- Customer Notification: Inform customers of the new payee details once live.
- Support Available: We're here to help with any questions during your transition.
Welcome to Invoice Finance Online
Request a payment
How to send your Invoice Discounting Ledger updates
How to manage your users
Month end and disapprovals
Monthly cash reconciliation
Frequently asked questions
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- If you have forgotten your password, please use the ‘Forgot Password’ link on the Invoice Finance Online Log On page (from lloydsbank.com/invoice-finance-online, select Log On).
- If your Invoice Finance Online account is locked, please email you will only need to send an email to AIFclients@lloydsbanking.com confirming your Username and requesting for your account to be unlocked. The email will need to come from the registered email address associated with the account you are trying to unlock.
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Our standard termination policy is 3 months, however, please check your original agreement. To give notice, please email your client manager or key contact.
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For currency payments and larger sterling amounts you can request a Same Day (CHAPS) payment. Requests received before 3pm Monday to Friday (excluding bank holidays) will be credited to your account on the same day. Requests submitted by 3pm Monday to Friday (excluding bank holidays) by BACS will be credited to your account within two working days. In all cases, these timescales are subject to business rules, including checks and authorisation.
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The Reporting option on the Invoice Finance Online left-hand navigation menu allows you to view and download your monthly statements.
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We have a range of informative videos on how to use the portal alongside user guides and frequently asked questions. Find out more about the Invoice Finance Online Portal
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- To qualify you must have been using our invoice finance solutions for at least a month.
- Any refund will be made three calendar months after the new referred client has successfully set up their facility with us.
- The referral fee will be a refund to your service fee of £1,500 + VAT.
- The refund transaction will appear on your statement as a separate entry.
- If the new client does not use their facility within the first three months after set-up no refund will be payable.
- If the new business has already been referred by another source, the referral will not be accepted.
For parent companies and subsidiaries, the following applies:
- Multiple subsidiaries of the same companies are excluded.
- Any associated companies are excluded.
Additional solutions
Asset Based Lending
Increase your working capital by turning business assets into cash.
Available alongside a Lloyds Bank Invoice Discounting facility, and if your business turnover is more than £10 million.
Debtor Protection
Give yourself peace of mind by protecting up to 90% of an invoice, should your customer fail to pay.
Available alongside a Lloyds Bank Invoice Factoring or Invoice Discounting facility, and if your business turnover is more than £200,000.
*Existing customers - Log on to e-bonded