Getting started with the business banking app

Find out how to get your mobile device registered for our business banking app in three simple steps.

Download our business banking app

Before you can download the app, you’ll need to be registered for Online for Business. Register for Online for Business.

Download on the App Store icon

Get it on Google Play icon

If you're not on your mobile, select 'Get the app' and we'll text you a link to download it.

Get the app

Steps to take

We'll guide you through it.

  • Open the app. After the welcome screens, log in using your Online for Business username and password. If you have a personal account with Lloyds Bank, you'll use the same login details.

    If you have recently changed your mobile phone, you’ll need to re-register your device.

  • Enter three characters from your memorable information.

    If you don’t have memorable information set up, you can identify yourself using your card and reader. You’ll then need to set up memorable information within the app.

  • Follow the onscreen instructions and use your card and reader to complete device registration.

    You can now log into the app using your fingerprint or face on compatible devices, or with three characters from your memorable information.

Once complete, you’ll be asked how quickly you want to be logged off from the app when your device remains inactive – this is for security purposes.

That’s it! You’re now ready to access your business accounts on the move. Registering your device with your card and reader has created a secure link between your mobile device and your Internet Banking profile. You can log onto the app using your fingerprint or face on compatible devices, or with three characters from your memorable information.

 

Get step-by-step instructions for setting up your device

You need to be registered for online banking to register your device for mobile banking.

If you don’t already use online banking, you can register online.

Frequently asked questions

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Deposit cheques in the app

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Get help with the app virtual assistant

Get instant help whenever you need it.

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Use biometrics in the app

Your face or fingerprint is the key to secure and fast account access on a compatible device.

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App minimum requirements

Find out what operating system you need to use the business banking app.

Learn more

Still need help?

Call us on 0345 300 0116.

Lines are open Monday – Friday 7am – 8pm and Saturday, 9am – 2pm.  This is excluding bank holidays.

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Our Mobile Banking app is supported by devices running iOS or Android. The app is not compatible with some older versions of the operating systems – check the App Store or Google Play for more details.

If your phone has been subjected to unauthorised modifications (e.g. jailbroken or rooted) the app will not be compatible with your device.

Android/Google Play is a trademark of Google Inc. Apple, the Apple logo, Touch ID and Face ID are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

It may be unlawful to use some Internet and Mobile Banking services in some countries. Please check before you travel. Services may be affected by phone signal and functionality.

We don’t charge you for Mobile Banking but your mobile operator may charge you for certain services such as downloading or using the app, so please check with them. You will need a smartphone running iOS or Android. The app is not compatible with some older versions of the operating systems – check the Apple App Store or Google Play for more details. Business Internet Banking registration required. Services may be affected by phone signal and functionality. Use of Mobile Banking is subject to our Business Internet Banking Terms and Conditions.