Business Overdrafts
Be financially flexible with a business overdraft.
Business Banking - How to Contact Us
Common queries from Business Banking customers
Before calling us, we may be able to answer your question via our dedicated Business support hub. Here are some of the most common topics that customers need help with.
Online services and product support
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Business bank accounts
Lines are open Monday to Friday, 7am to 8pm and Saturday, 9am to 2pm, excluding bank holidays.
From outside the UK: (+44) 1733 347 338.
Notice accounts
Lines are open Monday to Friday, 8am to 5pm, excluding bank holidays.
From outside the UK: (44+) 207 305 5550.
Instant Access accounts
Lines are open Monday to Friday, 8am to 6pm, excluding bank holidays.
Turnover between £0-3m
From outside the UK: (+44) 1733 347 338
Turnover between £3-25m
Contact your Relationship Manager.
Fixed Term Deposit account
Lines are open Monday to Friday, 8am to 6pm, excluding bank holidays.
From outside the UK: (+44) 1733 347 338.
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Business loans
To get you to the right number, please select an option below.
I don’t have a Relationship Manager
Speak to a Business Manager. They’re available Monday to Friday, 8am to 6pm, excluding bank holidays.
From outside the UK: (+44) 1733 347 338.
I do have a Relationship ManagerLines are open Monday to Friday, 9am to 5pm, excluding bank holidays.
From outside the UK: (+44) 1733 347 338.
Overdrafts
To get you to the right number, please select an option below.
I don’t have a Relationship ManagerSpeak to a Business Manager. They’re available Monday to Friday, 8am to 6pm, excluding bank holidays.
From outside the UK: (+44) 1733 347 338.
I do have a Relationship ManagerLines are open Monday to Friday, 8am to 6pm, excluding bank holidays.
From outside the UK: (+44) 1733 347 338.
Business Credit and Charge Cards
Lines are open Monday to Friday, 9am to 5pm, excluding bank holidays.
From outside the UK: (+44) 207 222 1100.
Asset Finance
Lines are open Monday to Friday, 9am to 5pm, excluding bank holidays.
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General business payment queries
Lines are open Monday to Friday, 7am to 8pm and Saturday, 9am to 2pm, excluding bank holidays.
From outside UK: (+44) 1733 347 338.
Debit Card dispute
Lines are open Monday to Sunday, 7am to 11pm, excluding bank holidays.
From outside the UK: (+44) 170 246 2493.
International payments investigations helpdesk
This helpdesk can only assist with issues with existing international payments.
Lines are open Monday to Friday, 8.30am to 5pm, excluding bank holidays.
From outside the UK: (+44) 141 301 1061.
BACSTEL IP helpdesk
Existing users only
Lines are open Monday to Friday, 8am to 6pm, excluding bank holidays.
Or email GpsBacsCor@lloydsbanking.com
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Cardnet
Existing customers
Lines are open Monday to Friday, 8am to 9pm, excluding bank holidays.
From outside the UK: (+44) 1268 567 100.
New customers
Call us on 0330 134 7976, request a callback or email us cardnetsalescentre@lloydsbanking.com
Lines are open Monday to Saturday, 8am to 9pm, excluding bank holidays.
Not sure what business online service you use?
You’ll find the online banking service name on it’s log on page.
To help you identify which service you use, here are the log on pages for Online for Business and Commercial Banking Online.
Online for Business
Lines are open Monday to Friday, 7am to 8pm, and Saturday, 9am to 2pm, excluding bank holidays.
From outside the UK: (+44) 1733 347 338.
Commercial Banking Online
Lines are open Monday to Friday, 8am to 6pm, excluding bank holidays. Please have your telephony PIN ready so we can identify you.
From outside the UK: (+44) 0126 483 9415.
Arena
We're open Monday to Friday, 7.30am to 6pm, excluding bank holidays.
Online Trade Services
Lines are open Monday to Friday, 8am to 5.30pm, excluding bank holidays.
Other reasons to contact us
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Occasionally we may ask you to call us. Here are teams who might have reached out.
Business Banking Customer Review Team
If you have had a request from us to update our records, call us.
Lines are open Monday to Friday, 9am to 5pm, excluding bank holidays.
Commercial Banking Recoveries
Discuss your accounts if they have been transferred to Commercial Banking Recoveries. Call any of the numbers below and quote the reference in your letter. Lines are open Monday to Friday, 8am to 5pm, excluding bank holidays.
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To get you to the right number, please select an option below.
I don’t have a Relationship ManagerLines are open Monday to Friday, 7am to 8pm and Saturday 9am to 2pm, excluding bank holidays.
From outside the UK: (+44) 1733 347 338.
I do have Relationship Manager
Please reach out to your Relationship Manager.
Here is some guidance on how to voice your concerns.
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Facing financial difficulty as a business can be challenging. We are here to help your business.
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Should the worst happen, you can rely on us to give you guidance and support when you need it most.
Not found what you are looking for?
Speak to a business advisors. Lines are open Monday to Friday, 7am to 8pm and Saturday 9am to 2pm, excluding bank holidays.