Business Banking - How to Contact Us

Common queries from Business Banking customers

Before calling us, we may be able to answer your question via our dedicated Business support hub. Here are some of the most common topics that customers need help with.

Amend account access

Open a business bank account

Find IBAN and BIC

Change business address

All help topics

Help and support


Debit Card	Lines are open 24/7	Call us on 0800 500 3920 From outside the UK: (+44) 1702 278 274.


Business Credit or Charge Card	Lines are open 24/7	Call us on 0800 068 9124 From outside the UK: (+44) 1702 278 274.


Online for Business	Lines are open 24/7	Call us on 0800 056 3099 From outside the UK: (+44) 1733 347 246.


Commercial Banking Online	Lines are open 24/7	Call us on 0808 202 1390 From outside the UK: (+44) 1264 839 415.


Scam email	If you get a scam email, forward it to our fraud team. emailscams@lloydsbank.co.uk

Fraud support

Call us immediately if you suspect fraudulent activity.

Where has the suspicious activity occurred?


Debit Card	Lines are open 24/7	Call us on 0800 500 3920 From outside the UK: (+44) 1702 278 274.


Business Credit or Charge Card	Lines are open 24/7	Call us on 0800 068 9124 From outside the UK: (+44) 1702 278 274.


Online for Business	Lines are open 24/7	Call us on 0800 056 3099 From outside the UK: (+44) 1733 347 246.


Commercial Banking Online	Lines are open 24/7	Call us on 0808 202 1390 From outside the UK: (+44) 1264 839 415.


Scam email	If you get a scam email, forward it to our fraud team. emailscams@lloydsbank.co.uk


Business Card	Lines are open 24/7 Business Cards include: Business Debit Card Business Cashpoint Card Business Credit Card Business Charge Card	Call us on 0345 072 5555 From outside the UK: (+44) 1733 347 338.


Corporate Card	Lines are open 24/7 Corporate Cards include: Corporate Multipay Card Corporate Charge Card Corporate Purchasing Card Business Travel Solution Epay Virtual	Call us on 0800 096 4496 From outside the UK: (+44) 1908 544 059.

Lost or stolen cards

If your business or corporate card has been lost or stolen, please call us right away.

Select your product from the drop-down menu below.


Business Card	Lines are open 24/7 Business Cards include: Business Debit Card Business Cashpoint Card Business Credit Card Business Charge Card	Call us on 0345 072 5555 From outside the UK: (+44) 1733 347 338.


Corporate Card	Lines are open 24/7 Corporate Cards include: Corporate Multipay Card Corporate Charge Card Corporate Purchasing Card Business Travel Solution Epay Virtual	Call us on 0800 096 4496 From outside the UK: (+44) 1908 544 059.

Online services and product support

Online banking expandable section

Accounts and savings expandable section


Business bank accounts	Lines are open Monday to Friday, 7am to 8pm and Saturday, 9am to 2pm, excluding bank holidays. Call us on 0345 072 5555 From outside the UK: (+44) 1733 347 338.
Notice accounts	Lines are open Monday to Friday, 8am to 5pm, excluding bank holidays. Call us on 0345 305 5555 From outside the UK: (44+) 207 305 5550.
Instant Access accounts	Lines are open Monday to Friday, 8am to 6pm, excluding bank holidays. Turnover between £0-3m Call us on 0345 072 5555 From outside the UK: (+44) 1733 347 338 Turnover between £3-25m Contact your Relationship Manager.
Fixed Term Deposit account	Lines are open Monday to Friday, 8am to 6pm, excluding bank holidays. Call us on 0345 072 5555 From outside the UK: (+44) 1733 347 338.

Borrowing expandable section


Business loans	To get you to the right number, please select an option below. I don’t have a Relationship Manager Speak to a Business Manager. They’re available Monday to Friday, 8am to 6pm, excluding bank holidays. Call us on 0345 072 5555 From outside the UK: (+44) 1733 347 338. I do have a Relationship Manager Lines are open Monday to Friday, 9am to 5pm, excluding bank holidays. Call us on 0800 022 4378 From outside the UK: (+44) 1733 347 338.
Overdrafts	To get you to the right number, please select an option below. I don’t have a Relationship Manager Speak to a Business Manager. They’re available Monday to Friday, 8am to 6pm, excluding bank holidays. Call us on 0345 072 555 From outside the UK: (+44) 1733 347 338. I do have a Relationship Manager Lines are open Monday to Friday, 8am to 6pm, excluding bank holidays. Call us on 0800 022 4395 From outside the UK: (+44) 1733 347 338.
Business Credit and Charge Cards	Lines are open Monday to Friday, 9am to 5pm, excluding bank holidays. Call us on 0345 602 2042 From outside the UK: (+44) 207 222 1100.
Asset Finance	Lines are open Monday to Friday, 9am to 5pm, excluding bank holidays. Call us on 0345 602 4796

Payment support expandable section


General business payment queries	Lines are open Monday to Friday, 7am to 8pm and Saturday, 9am to 2pm, excluding bank holidays. Call us on 0345 072 5555 From outside UK: (+44) 1733 347 338.
Debit Card dispute	Lines are open Monday to Sunday, 7am to 11pm, excluding bank holidays. Call us on 0800 545 3953 From outside the UK: (+44) 170 246 2493.
International payments investigations helpdesk	This helpdesk can only assist with issues with existing international payments. Lines are open Monday to Friday, 8.30am to 5pm, excluding bank holidays. Call us on 0345 300 0101 From outside the UK: (+44) 141 301 1061.
BACSTEL IP helpdesk	Existing users only Lines are open Monday to Friday, 8am to 6pm, excluding bank holidays. Call us on 0345 982 5325 Or email GpsBacsCor@lloydsbanking.com

Cardnet expandable section


Cardnet	Existing customers Lines are open Monday to Friday, 8am to 9pm, excluding bank holidays. Call us on 01268 567 100 From outside the UK: (+44) 1268 567 100. New customers Call us on 0330 134 7976, request a callback or email us cardnetsalescentre@lloydsbanking.com Lines are open Monday to Saturday, 8am to 9pm, excluding bank holidays.

Not sure what business online service you use?

You’ll find the online banking service name on it’s log on page.

To help you identify which service you use, here are the log on pages for Online for Business and Commercial Banking Online.

Other reasons to contact us

Have we called you? expandable section

Occasionally we may ask you to call us. Here are teams who might have reached out.

Business Banking Customer Review Team

If you have had a request from us to update our records, call us.

Lines are open Monday to Friday, 9am to 5pm, excluding bank holidays.

Call us on 0345 901 3144

Commercial Banking Recoveries

Discuss your accounts if they have been transferred to Commercial Banking Recoveries. Call any of the numbers below and quote the reference in your letter. Lines are open Monday to Friday, 8am to 5pm, excluding bank holidays.

0800 096 1430

0808 145 1041

0800 111 4932

0800 096 1376
How to make a complaint expandable section

To get you to the right number, please select an option below.

I don’t have a Relationship Manager

Lines are open Monday to Friday, 7am to 8pm and Saturday 9am to 2pm, excluding bank holidays.

Call us on 0345 072 5555

From outside the UK: (+44) 1733 347 338.

I do have Relationship Manager

Please reach out to your Relationship Manager.

Here is some guidance on how to voice your concerns.
Support through financial difficulty expandable section

Facing financial difficulty as a business can be challenging. We are here to help your business.

Find out how we can help with financial worries
Help with bereavement expandable section

Should the worst happen, you can rely on us to give you guidance and support when you need it most.

Find out how we can support you with bereavement

Not found what you are looking for?

Speak to a business advisors. Lines are open Monday to Friday, 7am to 8pm and Saturday 9am to 2pm, excluding bank holidays.

Call us on
0345 072 5555

From outside the UK
(+44) 1733 347 338

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