Inter-bank agency agreement

Inter-bank agency agreements are arrangements between banks, which provide a range of branch counter services to another bank’s customers by prior arrangement.

They provide a convenient service to business customers who find accessing their own bank’s branches difficult – for example due to location.

  • The nature and range of the counter services offered under an IBAA is at the discretion of the providing bank.

    The counter services available at Lloyds Bank branches are:

    • cash transactions
    • paying in cheques
    • bank giro credits
    • cashing wages/salary cheques
    • night safe services
    • special presentations of cheques
    • collecting returned cheques.

    Whilst we wish to be as helpful as possible, there may be local circumstances where we are unable to provide all of these services, for example, if the anticipated volumes of activity exceed the branch capacity.

    Once the service is set up, we will claim back charges from your own bank on a quarterly basis. The additional charge, if any, made by the account-holding branch is negotiated with you.

  • If you are a Lloyds Bank customer and you wish to set up an IBAA with another bank, talk to your relationship manager or contact us.

Please note that any data sent via e-mail is not secure and may be read by others.