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International complaints form

How can we help?

Please complete the form below and we’ll deal with your complaint as soon as possible.

When you speak to us on the phone, some calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Step 1 of 3

First, tell us your account details. We’ll use these details to confirm who you are.

We can’t seem to find those details.

Please ensure that the details you’ve entered exactly match your account.

If you do not have a Lloyds Bank International account, please either:

  • visit http://islands.lloydsbank.com/contact/ if you are a resident in the Channel Islands or the Isle of Man or
  • visit http://www.lloydsbank.com/contact-us.asp for UK account enquires or
  • contact your local branch
Next

Your details

Step 2 of 3

First, tell us about yourself and your complaint. These will help us deal with your complaint as quickly as we can.

Please include international dialling code, and omit the +
If we need to call you back, we’ll do this as soon as possible. If you have a preferred time of day for us to contact you please choose from the following using GMT:
(Maximum characters 1500)
Next

Review your details

Step 3 of 3

Please check the details you have given us below are correct. If you’d like to change any of these, you can do this by clicking the edit button below.

Sort code:   ##sortcode-first## - ##sortcode-second## - ##sortcode-third##

Account Number:  ##accountno##

 

 

Name:  ##title## ##firstname## ##surname##

Contact email: ##email##

Contact number: ##contactnumber##

Prefered contact time: ##contacttime##

Enquiry type selected: ##enquiry-type##

Details of enquiry: ##descriptionofenquiry##

Edit Submit