Biometrics and security
Our app is secure and convenient. We know this is important when you're managing your money on the move. Find out more about how we use technology to keep you secure by reading the information below.
Biometrics
- Authenticate payments and log on quickly and securely.
- Easy to set up on a device that’s compatible device.
- Strong protection, your face or fingerprint is unique to you.
What is biometrics?
Biometrics is an authentication method that allows you to securely access our app. Using biological traits you can authenticate payments and log on using Face ID, Touch ID or fingerprint recognition.
How can I use biometrics in the app?
When you first set up the app, you will be asked if you would like to turn on using biometrics instead of your password. The option to turn this on and off is also available in the Settings page within My Profile.
Do I still need my password?
It’s still important to remember your User ID and Password, as there may be times where your device doesn’t recognise your face or fingerprint. You will also still need to log on with User ID and Password to use Internet Banking.
Security and Fraud
Download our app
- Easily manage your accounts.
- Log on and authenticate transactions using fingerprint or Face ID with a compatible device.
- Fast, convenient, and secure - keeping your bank details private at all times.
Already a customer?
You will need to be registered for Internet Banking before you can start using our International banking app.