Customer access tool for International accounts

Whether you want to assist a loved one or need trusted help with your finances, we offer several options. Our tool will help determine the best access types for your needs.

Location of accounts

If you are unsure of the location of your accounts, contact our specialist service team and they will be happy to discuss this with you.

+44 (0)1624 641711 Lines are open 9am – 5pm Monday to Friday, except bank holidays  or email techbankingiom@lloydsbankinternational.com​

Contact us about International PhoneBank

Location of account(s) -   Jersey & Guernsey

Requirement to register the representative through the local Channel Islands or Isle of Man courts​

Location of account(s) -   Jersey & Guernsey

Lasting Power of Attorney

Allows the attorney to act on behalf of the doner once the doner loses capacity 

Requirement to register the representative through the local Channel Islands or Isle of Man courts​

Yes

Location of account(s) -   Jersey & Guernsey

General Power of Attorney

Allows the attorney to act on behalf of the doner whilst the doner has capacity 

Requirement to register the representative through the local Channel Islands or Isle of Man courts​

Yes

Location of account(s) -   Jersey & Guernsey

Third Party Mandate

Allows someone limited access to current and savings accounts whilst account holder still has capacity.

Requirement to register the representative through the local Channel Islands or Isle of Man courts​

Please complete the Third Party Mandate and return to us by post along with the proof of identity and address for the third party. ​

Postal address:​
Lloyds Bank International​
Villiers House​
Douglas​
Isle of Man​
IM99 1SS​

How to certify passports or other documents

Contact us about International PhoneBank

Location of account(s) -   Isle of Man

Requirement to register the representative through the local Channel Islands or Isle of Man courts

Location of account(s) -   Isle of Man

Enduring / Lasting Power of Attorney (which has been registered through the courts where the authority was drawn up)

Allows the attorney to act on behalf of the doner once the doner loses capacity.

If you registered a lasting power of attorney in the UK after September 2019 and received a digital code, you can use this instead.

Requirement to register the representative through the local Channel Islands or Isle of Man courts

No​

However, there may be circumstances where we may request this to be registered through the local courts. We will advise if this is required.

Location of account(s) -   Isle of Man

General Power of Attorney

Allows the attorney to act on behalf of the doner whilst the doner has capacity.

Requirement to register the representative through the local Channel Islands or Isle of Man courts

No​

However, there may be circumstances where we may request this to be registered through the local courts. We will advise if this is required.

Location of account(s) -   Isle of Man

Third Party Mandate

Allows someone limited access to current and savings accounts whilst account holder still has capacity.

Requirement to register the representative through the local Channel Islands or Isle of Man courts

Please complete the Third Party Mandate and return to us by post along with the proof of identity and address for the third party.​

Postal address:​

Lloyds Bank International​
Villiers House​
Douglas​
Isle of Man​
IM99 1SS​

How to certify passports or other documents

Telephone calls may be recorded and monitored. Messages sent by third party may not be secure and may be intercepted by third parties.

For these reasons, please do not use email to send us communications which contain confidential information as we require these communications to be in writing. Please also do not use email for correspondence that needs our immediate attention – please contact customer service or your relationship manager directly. If you disregard this warning and choose to send us confidential information, you agree that you do so at your own risk and that you will not hold the Bank responsible for any loss that you suffer as a result.