Celebrate 10 years of Club Lloyds and feel grand

The Lloyds Bank Club Lloyds 10 year Anniversary Prize Draw (the ‘Draw’) is a prize draw taking place in October 2024.

What can I win?

There are 60 prizes as follows:

• 10 x Cash prizes of £10,000
• 10 x Trips to New York
• 10 x Annual Family Merlin Passes
• 10 x £1,000 gift cards for Good House Keeping Holidays
• 10 x Digital gift cards each for £1,000
• 10 x Private cinema screenings for up to 50 people

Winners can only win one prize.

Some specific terms apply to these prizes – please see the relevant section below.

Who will be entered?

To be entered into the Draw, you must hold at least one of the following Club Lloyds personal current accounts (‘eligible current account’) as at 30th September 2024:

• Club Lloyds
• Club Lloyds Silver
• Club Lloyds Platinum
• Club Lloyds Premier
• Club Lloyds Gold
• Club Lloyds Mayfair
• Club Lloyds Private Banking
• Club Lloyds Private Banking Premier
• Club Lloyds Mayfair High Interest

You must be aged 18 or over and a resident of the United Kingdom (your address on our records must be in the United Kingdom).

Additional entries

Customers who hold one of the eligible current accounts as at 30^th September 2024 are eligible for one additional entry into the Draw if they also hold £1 or more in at least one of the following Savings accounts as at 30^th September 2024 (‘eligible savings account’):

• Club Lloyds Advantage ISA Saver
• Club Lloyds Advantage Saver
• Club Lloyds Saver
• Club Lloyds Monthly Saver

Any eligible accounts (personal current accounts or savings) must be in your name, and held on your own behalf; or be shown in our records as held by another person as your representative and held on your behalf. For example, a representative could be an attorney or a deputy, receiver, or guardian.

Customers who hold one of the eligible current accounts are eligible for one additional entry into the Draw if they also show on our records as holding an active Lloyds Bank mortgage as of 30^th September 2024 (‘eligible mortgage’).

You will only be entered into the Draw if you hold an eligible current account with up to two further entries depending on the total number of eligible products you hold.  Each individual customer is therefore eligible for a maximum of 3 entries into the Draw, no matter how many eligible accounts you hold in either sole or joint names.

Entry to the Draw

Eligible customers will be automatically entered into the Draw.  If you hold any of the eligible accounts in joint names, all customers named on the account will be entered separately.

• We will pick 60 winners at random during October 2024. If you are a winner, we will let you know by calling you and/or writing to you as soon as possible after the winners have been selected. If we are unable to make contact with you following a reasonable number of attempts, or if you do not respond to our attempts to contact you within 21 days of our first attempt, we will assume you do not want the prize and we will award it to the next eligible customer we randomly select.
• We will take all reasonable steps to contact winners, even if they have previously requested to not receive marketing communications or were not previously aware of the Draw.  
• All individual entries into the Draw have an equal chance of winning a prize. Individual Customers are only eligible to win one prize.  
• We do our best to make sure all eligible customers, and only eligible customers, are entered into the Draw. However, it is possible that in a small number of cases a non-eligible customer could be entered, or an error takes place in relation to an eligible customer. We will take reasonable steps to make sure this doesn’t happen and correct any errors where reasonably possible – however should such cases arise, we will not be responsible to any customers. 

Can I opt-out?

• You can opt-out (withdraw) from the Draw at any time until 30^th September 2024 using the form located here: https://www.lloydsbank.com/current-accounts/landing/club-10-year-prize-draw/club-10-year-prize-draw-opt-out-form
• You can also opt-out by asking a colleague in branch or by calling 0345 300 0000. You must provide us with the requested information to allow us to identify you on our records. If the information you provide is incomplete or does not match what we hold for you, we may not be able to remove you from the Draw. In this instance, you will still be able to refuse the prize if you win.

The Draw itself

• The Draw will be held during October 2024 when we will pick 60 winners at random. 
• Two senior managers within Lloyds Bank and outside of the Personal Current Accounts, Mortgages or Savings business will independently verify the winner selection process.
• The Draw will be run by Lloyds Bank. Lloyds Bank will not be responsible if the Draw selection process cannot go ahead, is delayed, changed, or cancelled because of a legal or regulatory issue, a systems failure, the failure by any third party to perform services or for any cause beyond our reasonable control. If this happens, we’ll put a notice on our website as soon as we practically can. 
• We may substitute any prize for a prize of equal or greater value. This applies to a prize as a whole or certain elements of it.
• In all matters relating to the Draw our decision is final and we will not respond to further questions or queries. We do not accept any liability for any letters or communications lost, damaged or delayed in transit.
• If you are the winner, we can require you to give us reasonable proof of your identity, age and address. We will explain what you need to do when we contact you. 
• If a winner dies before we're due to award their prize, their personal representative can claim it on behalf of their estate. The personal representative must show us proof of their authority to act (for example, a Grant of Probate). 

How we announce winners

• We will initiate contact with any potential winner who has been selected and checked within one month of the draw taking place. Contact will be attempted via phone in the first instance, with email or letters sent if this is initially unsuccessful.
• If you are selected as a winner, you will have an opportunity to review the prize and its terms and conditions and refuse the prize if you wish. If you wish to do this, full details will be given to you when notifying you of the win.  Any prizes that are refused will be re-drawn and offered to a new winner.
• Winners will be required to confirm they wish to accept their prize within 14 days of being informed of their prize.  If you fail to confirm acceptance within this timeframe we will assume you do not want the prize and we will award it to the next eligible customer we randomly select.
• A prize must be accepted as offered.  Non-cash prizes are non-exchangeable for cash and are not refundable. Please see terms and conditions for each individual prize for further information.
• If you win a prize, we will ask for your consent to share your details with the relevant 3rd party (or parties) in order for them to contact you and arrange fulfilment.  We will discuss this with you when we contact you.
• After the draw, winners’ surnames and country of residence will be available upon request. Once winners have been confirmed, anyone can get the winner’s name and country from any of our branches, within six months of the data of the Draw. If you are a winner, you don’t have to agree to have your name included on the list – we will explain how when we contact you.
• We may ask the winner to take part in publicity, but you don’t have to agree.
• We will not contact non-winners.
• If anyone falsely claims to be a winner, they are liable to pay us any associated costs, losses, damages and expenses (including our costs in awarding a genuine winner). 

Further information

• Entry to the Draw will not affect any of the Terms and Conditions of your account(s).
• We will not include an account holder into the Draw where we have been told at the time of selection that they have died.  
• The Draw is not open to any employee of any company in Lloyds Banking Group, or anyone who is a supplier (or employed by a supplier) and directly involved in or helping with the Draw.
• Lloyds Bank plc is the promoter of the Draw. Its registered office is at 25 Gresham Street, London EC2V 7HN.  
• Lloyds Bank will fulfil the cash prizes of £10,000. Lloyds Bank is not responsible for the administration or fulfilment of any other prizes and is not responsible for the loss, damage or distress to anyone participating in any of the prizes.  We don’t exclude or limit our liability for death or personal injury resulting from our failure to act with reasonable care and skill.
• The fulfilment of all prizes (excluding trips to New York and £10,000 cash) will be managed by Blackhawk Network EMEA Ltd. Company no. 04155659. Registered office address: Westside, London Road, Hemel Hempstead, Hertfordshire, United Kingdom, HP3 9TD. Blackhawk Network EMEA may need to work with additional parties to fulfil some of the prizes (such as Vue cinema).  They will discuss with any winners when making contact. Please see the specific prize information below for more details.
• The trips to New York will be provided and administered by Element London Ltd. Full details are provided under the specific prize details below.
• In these rules, ‘we’, ‘us’ and ‘our’ refer to Lloyds Bank plc trading as “Lloyds Bank”.

The following information is not part of the Draw rules.

Privacy statement 

If eligible for the Draw, we will use your personal data to select the winners as per the Draw rules. The lawful basis for processing your information for this purpose is our legitimate interest. You can access more information about how we use your information in our full privacy notice or ask us for a copy. ·

If you need this communication in another format, such as large print, Braille or audio CD, please contact us. 

You can call us using Relay UK if you have a hearing or speech impairment. There's more information on the Relay UK help pages www.relayuk.bt.com. 

SignVideo services are also available if you’re Deaf and use British Sign Language:  lloydsbank.com/contact-us/sign-video. 

If you need support due to a disability, please get in touch.  

If you want to make a complaint, visit a branch or learn more online at: lloydsbank.com/contact-us/how-to-complain. 

To speak to us, call: 0800 072 3572 (+44 173 346 2267 outside the UK). Adviser service: 24/7. 

You can also write to: 

Lloyds Bank 

Customer Services 

BX1 1LT 

We'll confirm who will be dealing with your complaint. If we can’t resolve things immediately, we’ll let you know what the next steps are.

Provided you've tried to resolve things with us first, if you're still unhappy, you can ask the Financial Ombudsman Service to help. We can provide information on how to do this if you need it. 

Calls and online sessions may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, seven days a week. 

Lloyds and Lloyds Bank are trading names of Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.  

This information is correct as of March 2024 and is relevant to Lloyds Bank products and services only.  

The following section provides specific terms and conditions in relation to the specific prizes on offer and are dictated by the providers of the prizes themselves:

10 x Cash prizes of £10,000

• Winners will be contacted by Lloyds Bank to inform them how the cash prize will be provided

10 x Trips to New York

• Winners will be contacted by Element London Ltd to arrange their trip and murder mystery experience.
• Return economy flights (inclusive of all applicable airport taxes, fees, and duties) from London, UK (Heathrow or Gatwick airport) to New York City, USA (JFK or Newark airport), flights include hand baggage only, flights may be indirect and not all routings will be available, flight itinerary will be determined by prize provider at their sole discretion;
• Accommodation is based on 2 adults sharing one double occupancy room with breakfast at a 4-star hotel in New York City;
• The trip must include a Saturday night stay; 
• Accommodations do not include any other meals, incidentals, gratuities, telephone calls, or any other personal expenses incurred during the trip, will be the responsibility of the Recipients; 
• A credit or debit card for incidentals may be requested by the hotel at check in and therefore at least one of the Recipients must possess and travel with a valid credit or debit card; 
• Accommodations will be selected by Element London Ltd at their sole discretion; 
• Prize Package is for up to 2 adults, all of whom must travel at the same time with the same itinerary;  
• At least one traveller must be aged 21 or over; Where any travellers are aged under 18, they must have prior parental or guardian permission; 
• Prize is valid for 12 months from the date of notification and all travel must be completed within that time; 
• Winners must contact prize provider with three preferred travel dates in three separate months no later than six weeks prior to departure; 
• Prize cannot be taken from 21st December – 4th January (Christmas and New Year) or UK Public Holidays;
• All recipients must be in a possession of a valid passport for the duration of the trip. Non-European Union passport holders may be required to have passport validity for six months beyond the duration of the trip. All recipients are responsible for obtaining any other documentation required for travel to and entry to the prize package destination; All travellers will require a passport valid for at least 6 months on date of travel;
• Travel insurance is subject to restrictions and the terms and conditions of the insurance provider: https://www.wearetravelinsurance.co.uk/docs/Policy-Wording-20-09.pdf It is the responsibility of the winner and/or their companions to meet any additional costs relating to obtaining insurance cover for any pre-existing medical condition and for any additional costs as may be specified where the winner and/or their companions are aged 70 or over;
• The prize excludes meals and drinks, excursions, attractions, treatments, visas (including ESTA), personal expenses and anything not expressly stated in the prize package;
• The prize excludes domestic ground transfers, meals and drinks, excursions, attractions, treatments, visas, personal expenses and anything not expressly stated in the prize package;
• Prize is non-refundable and non-transferable; No cash alternative is available;
• Prize is subject to availability;
• Winner travels at own risk. Promoter reserves the right to cancel, modify, suspend or terminate the promotion or prize;
• Where applicable, any modifications to the prize will be at the winner's own expense;
• Murder mystery dinner takes place on set dates throughout the year and will be advised upon booking, minimum age is 8 years old;
• The prize package inclusions are subject to availability, where any of the stated inclusions are unavailable, Element London Ltd will offer suitable alternatives of equal value;
• If winner is unable to participate in any of the stated activities then Element London Ltd will offer suitable alternatives of equal value, alternative activities will be determined by prize provider at their sole discretion;
• Nothing in this travel package authorizes any person to use the Walt Disney Company's and its affiliated companies (collectively, "Disney") name, brand, intellectual property, characters or reputation in conjunction with this travel package or any prize promotions whatsoever and that a valid promotional agreement with Disney is a precondition for use of this prize package in association with Lucasfilm's name or Disney-owned intellectual property;
• The Walt Disney Company, and each of their respective parent, affiliates, and subsidiaries are not responsible for the promotion, administration or execution of the travel package, competition, contest or sweepstakes;
• The Walt Disney Company is not a so-called “sponsor,” “administrator” or “prize provider.”  The Walt Disney Company, its parent, related, affiliated and subsidiary entities and their respective officers, directors, agents, employees and assigns shall be released and discharged from any and all legal claims, losses, injuries, illnesses, demands, damages, actions, and/or causes of actions that arise out of and/or are in any way related to the prize travel package, the receipt, use and/or enjoyment of the prize travel package, or prize-related activity including, without limitation, travel, the promotion, the competition, the contest or the sweepstakes.

10 x Annual Family Merlin Passes

• Blackhawk Network will contact winners and provide them with a discount code for Merlin Annual Pass (www.merlinannualpass.co.uk) to enable them to purchase Platinum-level family passes for the winner’s family.
• Excludes paid events.
• Your pass will be delivered digitally, directly to your inbox, ready to use. You will receive your Privilege Pack, along with your physical card, via post within the next 30 days.
• All Merlin Annual Passes are non-refundable and non-transferable. Rides and attractions are subject to availability. Terms and Conditions apply.
• To comply with government regulations and Merlin Health & Safety standards, all guests (including passholders) will be required to pre-book a ticket online. Tickets are subject to availability and are available via individual attractions' websites.
• FAQ's on COVID-19 and how this has affected your pass and our attractions can be found here.
• Terms and Conditions can be found here.

10 x £1000 gift cards for Good Housekeeping Holidays

• Blackhawk Network will contact winners and provide a contact number for TS Tours Ltd. who will support winners in selecting and booking their trip or experience. Winners will be provided an e-voucher for £1000 to be redeemed at TS Tours Ltd.
• The Promoter is responsible for the first part of the promotion, which is the publication and adjudication of the prize draw. Provision of the prize is the responsibility of the Prize Provider.
• The Prize Provider for this promotion is TS Tours Ltd with registration number 12057096 with its registered office address 4-6 Canfield Place, London NW6 3BT
• The prize as described is available on the date of publication. Should the prize become unavailable, a substitute of equal value will be provided.
• Ten winning entrants will each win a £1000 voucher. This can be redeemed against any tour where TS Tours operates as either the principle or as an agency.
• The prize must be taken as one tour package and only one booking per voucher is allowed. There will be no refunds for unused credit. If the booking value is over £1000, the prize winner is obliged to pay the difference in full at the time of booking.
• The voucher needs to be used before 31 March 2025 and travel needs to be completed by 31st December 2025. The winner’s guest must be aged 18 or over.
• If the winner cancels their tour at any stage or fails to arrive by the departure time, their prize will be forfeited and the winner shall not be entitled to any form of compensation. Should the Prize Provider cancel the trip, an alternative of equal value will be provided.
• Standard terms and conditions apply to the booked tour (except for cancellation charges as described above). Please refer to the inclusions of your chosen holiday but generally, our tours do not include travel between the winner’s home and the airport, alcoholic beverages, gratuities, travel insurance, personal expenditure or incidental costs. It is the responsibility of the winner to ensure they and their guest each have valid travel insurance.
• All elements of the prize are subject to availability, non-transferable and there are no cash alternatives.
• The winners’ data will be used for the purpose of administration of this prize draw, please see our privacy policy for more information.
• Events may occur that render the prize draw itself or the awarding of the prize impossible due to reasons beyond the control of the Promoter or the Prize Provider.  Accordingly, the Promoter or Prize Provider may, at its absolute discretion, vary or amend the promotion and the entrant agrees that no liability shall attach to the Promoter or Prize Provider as a result thereof.

10 x Digital gift cards each for £1000

• Blackhawk Network will contact winners and provide an e-voucher for £1000 to be redeemed at https://www.select-your-reward.co.uk.
• See the following link for full terms and conditions for this site: https://www.select-your-reward.co.uk/termsandconditions

10 x Private cinema screenings for up to 50 people

• Winners will be provided a named contact at Vue who will support them in arranging their own private screening.
• Private screenings available for up to 50 guests in any Vue Cinemas in the UK (excluding Vue West End, Westfield White City and Vue Bromley).
• Film to be chosen amongst films scheduled at the date of booking.
• Date must be agreed with and approved by Vue Screen content team at the time of booking.
• Excludes Bank Holidays.
• Private Screenings must be booked at least three weeks in advance.
• Only popcorn and Water included - 90g Sweet &Salty Joe & Seph’s bags and 300ml still water can. Additional Food and Beverage can be provided at extra cost.
• To be redeemed within 6 months of the date the winner accepts the prize.

Active Favourites Gift Card

Adidas eGift

Airbnb eGift

All Bar One eGift

Argos eGift

Arsenal FC eGift

Ask Italian 10GBP eGift

Ask Italian 15GBP eGift

Ask Italian 20GBP eGift

ASOS eGift

Beauty & Spa Favourites Gift Card

boohoo.com eGift

boohooMAN eGift

Boots eGift

Browns eGift

Build a Bear

Buyagift eGift

Café Rouge

Caffe Nero eGift

Candy Crush 200 Gold Bars 20GBP eGift

Charity Shop eGift

Clarks eGift

Costa eGift

Currys Rewards B2B eGift

Donate to Charity

Entertainment Favourites Gift Card

Ernest Jones eGift

Fashion Favourites Gift Card

Fatface eGift

Foot Locker eGift

Footasylum eGift

Gamers' Favourites Gift Card

Global Hotel eGift

Go Ape 10GBP eGift

GoApe 50GBP eGift

Greggs eGift

H Samuel eGift

H&M eGift

Halfords eGift

Harvester eGift

Harvey Nichols eGift

HelloFresh 15GBP eGift

HelloFresh 25GBP eGift

HelloFresh 30GBP eGift

Hobbycraft 10GBP eGift

Hobbycraft 25GBP eGift

Hobbycraft 50GBP eGift

Home & Garden Favourites Gift Card

HomeSense eGift

IKEA eGift

JD Sports eGift

John Lewis & Waitrose eGift

Kids Favourites Gift Card

Laithwaites eGift 10GBP

Laithwaites eGift 25GBP

Laithwaites eGift 50GBP

lastminute.com eGift

Lavish Spa Vouchers eGift

Lush E-Gift card

M&S eGift

Microsoft Xbox 10GBPeGift

Microsoft Xbox 15GBPeGift

Microsoft Xbox 25GBPeGift

Miller & Carter eGift

Naked Wines eGift

Nando's eGift

National Book Token eGift

National Trust eGift

New Look eGift

Nike eGift

Nintendo 15 GBP eShop

Nintendo 25 GBP eShop

Nintendo 50 GBP eShop

Odeon eGift

One4all Chip & Pin Gift Card

One4all eGift

One4all Gift Card

Paul Smith eGift

Pizza Express eGift

Pizza Hut eGift

Prezzo eGift

Primark

Restaurant Favourites Gift Card

Rituals eGift

River Island eGift

Roblox eGift

Sizzling Pubs eGift

Sports Direct eGift 10GBP

Sports Direct eGift 25GBP

Sports Direct eGift 50GBP

Sports Direct eGift 5GBP

Spotify 10GBP eGift

Spotify 99GBP eGIft

Stonehouse eGift

Student Favourites Gift Card

Superdry eGift

Teen Favourites Gift Card

The Little Starts 100GBPeGift

The Little Starts 20GBPeGift

The Little Starts 50GBPeGift

The Real Greek

The Wellness Card eGift

The White Company eGift

Theatre Tokens eGift

Ticketmaster eGift

TK Maxx eGift

Toby Carvery eGift

Turtle Bay eGift

Urban eGift

Vintage Inns eGift

Virgin Experience Days eGift

VisitBritain eGift

Wagamama eGift

Wayfair eGift

WHSmith eGift

Wickes eGift

Yo Sushi

Zizzi 10GBP eGift

Zizzi 15GBP eGift

Zizzi 20GBP eGift

This list is subject to change and some retailers may not be included for your specific code.

Unfortunately we cannot guarantee gift card, voucher or digital code availability and there may be a minimum spend for some retailers.