Mobile Banking

What is Mobile Banking?

Our Mobile Banking site offers quick, easy and secure banking on your smartphone.

  • Check balances and make payments whilst on the move.
  • Check your full statement.
  • Apply for new products.
  • Manage Standing Orders and Direct Debits.
  • We use the latest security measures to protect your money and your privacy.

If you already use Internet Banking, just use your existing Internet Banking details to log on and get started.

Register for Internet Banking

Log on to Mobile Banking


Mobile security

Managing your money is easy with Mobile Banking and we’ll help you every step of the way. We use technology to protect you and your money when using Mobile and Internet Banking but there are some small steps you can take to ensure you’re fully protected.

What I can do

 

 

Download our Mobile Banking app

If you’ve registered for Internet Banking, you can also enjoy quick and easy banking from your mobile. Our free app lets you send payments, check your balance, and much more.

More about mobile banking

 

 

Internet Banking queries

If you have a query about using Internet Banking, call us on:

0345 300 0116

or 

+44 173 323 2030

Lines are open 8am to 6pm, 7 days a week. Closed on Bank Holidays.

Not all Telephone Banking services are available 24 hours a day, seven days a week. Calls may be recorded or monitored. Call costs may vary depending on your service provider.

Our online and mobile banking guarantee

We guarantee to refund your money in the unlikely event you experience fraud with our Internet Banking service - as long as you've been careful, for example, by taking reasonable steps to keep your security information safe. We protect you with safeguards that meet Industry Standards.

  • Keep your password secure and do not let anyone else make use of your security details, even if they share a joint account with you.
  • Do not let anyone watch you enter your security details and log off after each Online Banking session.
  • Carry out regular virus checks on your devices and have the latest operating system and web browser installed.