Internet Banking

What is Internet Banking?

With Internet Banking, you can easily transfer money between your accounts, pay bills, print and download your statements and make overseas payments. Internet Banking is available 24 hours a day, 7 days a week.


How Internet Banking can help you

  • Money Manager: See what you’re spending with Money Manager. It helps you manage your finances by showing you where your money is going.
  • Making international payments: Make International payments 24 hours a day, 7 days a week. We will store your details securely, so you can make repeated payments easily. Your payments will be processed during normal banking hours.
  • View and pay your bills more easily: You can set up a standing order, pay your bills, set up text alerts whenever a bill arrives, as well as keep an online record of all your bills paid to date.
  • Transfer money and view statements: You can search your statements by date, amount or type of payment. You can also download your statements into a spreadsheet, or financial software package, and print them for your reference.

Register for Internet Banking

I'm registered, log on


Online security

Managing your money is easy with Internet Banking and we’ll help you every step of the way. We use the latest online security measures to protect your money, your personal information and your privacy, but there are also a number of things you need to do to make sure you're fully protected.

More about online security


What you should do

Steps you can take

There are simple solutions you can put in place to keep you and your information safe online. Find out how you can:
 

  • Use anti-virus software
  • Prevent spam
  • Secure your wireless connection
  • Keep your operating system up to date

More about keeping safe


What we’re doing

Our security measures

We use technologies to make sure you’re safe when you bank online with us. These include:
 

  • Fraud detection systems
  • Automatic log-off
  • Secure log-on
  • Simple extra checks when you set up a new payment in Internet Banking

About how we protect you

Our online and mobile guarantee

We guarantee to refund your money in the unlikely event you experience fraud with our Internet Banking service - as long as you've been careful, for example, by taking reasonable steps to keep your security information safe. We protect you with safeguards that meet Industry Standards.

Security - Help and Guidance

Read articles and easy to use advice and hints on how to keep yourself safe and secure online.

View our protection hub

 

Internet Banking queries

If you have a query about using Internet Banking, call us on:

0345 300 0116

or 

+44 173 323 2030

Lines are open 8am to 6pm, 7 days a week. Closed on Bank Holidays.

Not all Telephone Banking services are available 24 hours a day, seven days a week. Calls may be recorded or monitored. Call costs may vary depending on your service provider.