Order a replacement business debit card PIN

Here’s what to do if you need to order a replacement business debit, credit or charge card PIN.

Registered for the business banking app? 

You can view your business debit card PIN in the app, find how to view your debit card PIN

 

Steps to take

We'll guide you through it.

To order a replacement PIN in the mobile app:

  1. Go to ‘Support’ at the bottom.
  2. Select ‘ Message us’.
  3. Ask the assistant to ‘Order a new PIN’.

Or speak to us:

Lines are open Monday to Friday, 7am to 8pm and Saturday 9am to 2pm, excluding bank holidays.

Call us on 0345 072 5555

From outside the UK (+44 1733 347 338)

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